Playbook Template (Services Agreement, Pro-Customer)

by Practical Law Commercial Transactions

A contract playbook template that reflects guidelines, pre-approved alternative language, and guidance for negotiating a services agreement from the perspective of the customer. It addresses key provisions in an organization's form services agreement, discussing the significance and rationale for each provision, the organization's standard language, pre-approved revisions, and guidance for negotiating each provision. It also provides the person or department to whom the contract negotiator should escalate an issue. This Standard Document is intended to be used by in-house attorneys and outside counsel to prepare one or more contract negotiation playbooks for aiding contract negotiators in closing procurement or sales contracts faster and more effectively. This Standard Document has integrated notes with important explanations and drafting tips.