Online training

Advising and Selling

This Advising and Selling course will help you develop your understanding of the Financial Conduct Authority's (FCA) rules on advising and selling to clients and the important purpose that lies behind them.

Geography Covered: Global  Duration: 20 minutes


The trust of customers in the financial services industry has eroded over time as a result of firm misconduct in the course of advising and selling. In an effort to restore that trust, the Financial Conduct Authority (FCA) has enacted rules to ensure that firms are advising and selling in a fair and appropriate manner.

These rules set requirements for various advising and selling activities, including providing information about the firm, gathering information about the client, client classification, supplying reports with suitable recommendations, making adequate disclosures and more. Penalties for non-compliance with these advising and selling rules are severe and can include large fines, expulsion from the industry, reputational damage and even closure of the firm.

The topics covered in the course include:

  • Background on advising and selling rules
  • Explanation of investment advice
  • Information about the firm
  • Knowing the customer
  • Suitability
  • Disclosures


  • Like with all our courses, the Advising and Selling training course was written by experts and powered by world-leading regulatory intelligence, which tracks more than 900 regulators and exchanges globally to ensure the course content is always up to date.

    All our training courses are driven by practical examples and interactive scenarios to ensure users truly understand and recognize the issues of most importance to your business and learn to instinctively act to support them.

    We employ instructional design techniques optimized for risk and compliance training, enabling your business to educate in a way that reduces risk and helps you build a culture of integrity and compliance.

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