Online training

Avoiding Retaliation

This Avoiding Retaliation training course is highly recommended for supervisors and managers because it helps them understand what retaliation is and how to avoid it while carrying out their day-to-day responsibilities.

Geography Covered: Americas | Duration: 25 minutes


When an employee accuses a supervisor or the organization of misconduct, the supervisor may find it difficult to treat the employee impartially. But taking adverse action against an employee who has made a good-faith complaint makes the organization vulnerable to claims of retaliation — even if the underlying complaint was without merit.

Employee retaliation claims are surging. According to the Equal Employment Opportunity Commission (EEOC), retaliation claims more than tripled between 1992 and 2009. In 2010, retaliation surpassed race as the type of complaint most often filed with the EEOC. Retaliation claims now make up more than one-third of all EEOC complaints, and the EEOC has indicated that pursuing retaliation claims is its top priority.

Some employment experts say that retaliation claims are the number-one risk that employers face. Retaliation claims can be difficult to defend in court, and the jury verdicts and settlements for retaliation claims can reach seven figures or beyond. For these reasons, supervisors need to complete retaliation training in order to understand what retaliation is and how to avoid it while carrying out their managerial responsibilities.

The topics covered in the course include:

  • Overview
  • Why retaliation matters
  • What is retaliation?
  • Retaliation considerations
  • Sound management practices
  • Responding to complaints

  • Like with all our courses, the Avoiding Retaliation training course was written by experts and powered by world-leading regulatory intelligence, which tracks more than 900 regulators and exchanges globally to ensure the course content is always up to date.

    All our training courses are driven by practical examples and interactive scenarios to ensure users truly understand and recognize the issues of most importance to your business and learn to instinctively act to support them.

    We employ instructional design techniques optimized for risk and compliance training, enabling your business to educate in a way that reduces risk and helps you build a culture of integrity and compliance.

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