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Customer Support

We’re committed to delivering accessible and responsive support to our customers. From FAQs to advanced product performance, logging into the Customer Portal is your first step.

Customer portal

Get Support

Log in to the Customer Portal

The Customer Portal includes the Elite Community, Knowledge Base, and access to support cases.

Account support contacts:

Outstanding Balances:AR@elite.com

Invoices:Invoicing@elite.com

Products/services:Please contact your Elite account manager

Don’t have a customer ID?

If you don’t have a Customer ID or have trouble signing in, call your local support number found below.

Phone support by location

Region
Phone Number

North America

800-354-8337

North America

888-877-6529

North America

888-252-2607

United Kingdom (toll free)

08000151631

United Kingdom (outside UK)

44 203 684 7842

Australia

1800 118053

New Zealand

0508 555605

For our Holiday Support Schedule and additional support details, log into the Customer Portal.