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Orders, subscriptions, & contracts

What is the status of my order?

Learn how to check the status of an order in My Account.

Check order status

  1. Log in to My Account.
  2. From your account's homepage, click Orders and choose Orders & Returns.
    (If you manage multiple accounts, click Orders & Returns located under the Product Information section on the dashboard.)
  3. Click Look Up Order or Delivery Number.
  4. Locate the Order #. The order has shipped if a Ship Date appears.
  5. Click Delivery Number to view delivery details.


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