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  3. Billing, Payments, Returns, & Refunds
  4. Payment Methods Available

Faq

What methods can I use to make a payment?

Details on the different methods of making payments

 Use our self-service portal

  1. Log in to the self-service portal, select the desired open Invoice(s) and click Pay now. My Account users, continue on to steps 2-6.
  2. From your account's homepage, click the Billing & Payment menu and choose Open Items & Balance Detail. (If you manage multiple accounts, click Open Items & Balance Detail located under the Billing & Payment section of the dashboard).
  3. Select any applicable invoices.
  4. Click Add to Payment Cart.
  5. Click on Click to Pay Now to make a payment using your bank account or credit card.
  6. Select Bank Account or Credit Card and enter the required account or card information, then click Submit Payment.

Please note: If you have a previously saved payment method, you may select the appropriate account from Saved Payment Methods and click Submit Payment.

Use our automated phone system

  1. Have your 10-digit account number ready. 
  2. Call 1-800-328-4880.
  3. Say "Make a payment." then follow the prompts

Note: If there is no balance owed, you will be transferred to a Customer Service Representative.

Mail checks to our payment center

  1. Submit checks with payment remittance slips found on invoices.
  2. Always include your 10-digit account number.
  3. Mailing address for USD check payments:

    Thomson Reuters
    Payment Center
    P.O. Box 6292
    Carol Stream, IL 60197-6292

 Pay by Electronic Funds Transfer (EFT)

For currencies other than USD, view all payment center addresses under FAQ:

Where do I mail my payment?

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit a request

Submit a request to our customer support team.