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Customer Service and Product Support

What are Thomson Reuters payment terms?

Our standard payment terms are Net 30 and products are shipped FOB Shipping Point. Check your invoice due date to verify the payment terms for any particular invoice.


Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

Step 1

Call 1-800-328-4880

Step 2

Say "customer service."

Step 3

Provide your 10-digit account number (10 digits starting 100xxxxxxx)

Step 4

Say "agent" and one of our customer service representatives will assist you.