Department of Justice
CLEAR
Training and support
CLEAR at the Department of Justice
Most Department of Justice components have access to CLEAR for their public record investigative needs. CLEAR provides the DOJ with real-time access to information on people, businesses, phones and assets.
To inquire about training, content, and other requests contact your dedicated CLEAR representative below.
Thomson Reuters team
Suzanne Wilkes
Caroline Benoit
Jennifer Canfield-Clark
Peter Van de Voorde
Cary Quinn
The support you need when you need it
CLEAR Training
We offer both in person and online training for CLEAR, in addition to the video tutorials and user guides found on this web page. For in-person training, please reach out to your dedicated National Account Manager, Cary Quinn (Cary.Quinn@tr.com).
Alternatively, please take advantage of the below webinar classes offered for both new CLEAR users as well as users interested in learning what’s new in the platform.
1-800-328-2781
Webinar Training
CLEAR Classes
We offer two kinds of webinars: Masterclass webinars and general webinars. The Masterclass webinars last approximately 1 hour and are geared for the more advanced CLEAR user. The general webinars are approximately 30-45 minutes long and are for both new and advanced CLEAR users.
Masterclass schedule
General webinars
Video tutorials
An introduction to CLEAR
Real-time Incarceration and Arrest Data
License plate recognition in CLEAR
Business search and business report on CLEAR
Dashboard tools
Workspace on CLEAR
Other Popular Searches- Phone, Court, Asset and Social Media Searches
Person search and person report
CLEAR resources
What's new with CLEAR
Stay current on CLEAR
Our product is continually evolving and growing thanks to support and feedback from users like you. Below is a brief snapshot of recent features and capability enhancements to support your mission, for a more comprenhensive look, check out features and capabilities.
SEC Filings
Easily search for financial statements or other formal documents submitted to the U.S. Securities and Exchange Commission by publicly traded companies within the CLEAR interface. Access forms such as 10-K, 10-Q, 8-K, and more.
Real-time incarceration data
Some components are already enjoying this content today. All components will have this under CALR-5. This is a database that covers 80% of the jail beds in the country. It pulls local jail information and is a real-time database. It also has about 40M mugshots in the system.
Batch services
Batch Services offers the capability to investigate large numbers of business or people all at once. Save time and money by using Batch Services.
Features
Criminal record normalization
Criminal records within CLEAR have been enhanced to normalize criminal charges into general categories, enabling faster analysis of charges regardless of jurisdictional codes, statutes and laws. There are 639 available categories today and these are visible within the arrest and criminal records sections for an individual, both in the quick analysis flags area and in full reports.
Vehicle service & warranties
With over 160 million records, this data source contains information regarding owner and vehicle information tied to warranties and service work. Updated monthly, this information includes name and address of individuals associated with the vehicle, as well as year, make and model.
Marijuana related business
The Marijuana Related Business (MRB) content connects over 40,000 records of individuals and businesses with licenses in the marijuana industry. Licenses include medicinal and recreational marijuana classifications, as well as additional data points such as address, phone number, license number and issuing agency. Alerting and linked searching is available on this data set for individuals and businesses.
Quick analysis flags
Additional flags are now triggered when a subject has an associate or relative with particular records tied to them. These include a Marijuana Related Business (MRB), OFAC, Global Sanction, or PEP listing; a prison address on record; and address discrepancies.
Equifax credit header
CLEAR now has coverage for content from all three credit bureaus. The Equifax credit header content set includes over 352 million records, such as: name, last known address, SSN, month of birth, and more. This information is visible in search results and full reports.
Capabilities
News searching
Filter news searches to only US newspapers and remove duplicate news documents for all news searches. Search by names within a single search box that can be used without entering first or last name, including Stand Alone and Custom News searches. This filtering functionality is available via a checkbox on the News Search page as well as the News Searching preferences via Account Tools (Account Tools > My Preferences > News Searching).
Query validation
The query validation that has been added to CLEAR will now provide error messages that offer greater context around issues with the query itself. This allows you to focus on what needs to be fixed with your query to return relevant results. Validation will be displayed above your search section or as a pop-up, depending on the error detected.
Person search radius
Additional mapping functionality has been added to the Map Analytics module to add both address and person results to the map after clicking on the Map Analytics module as part of a CLEAR result. To add person results to the map, you must right-click anywhere on the map to see a pop-up box. Simply click the ‘Radius Search Here’ link to run a person radius search and see the most recent individuals who have been residing at area addresses.
Business credit reports
Experian business credit reports now enable you to search with an input exceeding 40 characters and not receive an error message. Note: Experian Business Credit Reports cannot be run with any other business data. Linked searches can be run off results for additional information.
Source document links
CLEAR now offers the ability to access underlying source documents for alerts, AKA names, and Date of Birth results. This is available by clicking any record in blue to link search based on the available data.
Thomson Reuters is not a consumer reporting agency and none of its services or the data contained therein constitute a ‘consumer report’ as such term is defined in the Federal Fair Credit Reporting Act (FCRA), 15 U.S.C. sec. 1681 et seq. The data provided to you may not be used as a factor in consumer debt collection decisioning, establishing a consumer’s eligibility for credit, insurance, employment, government benefits, or housing, or for any other purpose authorized under the FCRA. By accessing one of our services, you agree not to use the service or data for any purpose authorized under the FCRA or in relation to taking an adverse action relating to a consumer application.