Why do I see both a St Paul, MN PO Box and a Carol Stream, IL PO Box on my invoice?
Our St. Paul, MN address is for written correspondence with our Customer Service teams. The Carol Stream, IL address is for our payment center, which processes and applies your payments.
Please do not include any written correspondence with your payment, as it is not guaranteed to reach our Customer Service teams.
Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.
Say "Customer Service."
Provide your 10-digit account number (10 digits starting 100xxxxxxx)
Say "Agent" and one of our Customer Service Representatives will assist you.