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Tax & company, vendor, and vendor returns information

Tax & company information 

What is your Federal Employer ID number?

Our Federal Employer identification number is 41-1426973

How do I obtain your current W-9 form?

Help yourself

  1. Log in to My Account.
  2. On the account homepage, click Download W9 Form.

Let us help you

Call us Monday through Friday,
7:00 a.m. to 7:00 p.m. CT.

What are your Canadian registration numbers?

Canada GST: 13641 8480 RRT0001
British Columbia PST: PST-1000-4632
Quebec QST: 1021623993 TQ001
Saskatchewan PST: 1895663

What are your VAT Reg, DUNS, and D&B numbers?

VAT Reg: EU826006554
DUNS: 14-850-8286
D&B: 00-615-8414

How do I add my tax-exempt status to my account?

Help yourself

  1. Log in to My Account.
  2. On the account homepage, click Submit your Tax Exempt Certificate.
  3. Attach your Tax Exempt Certificate and click Send.
  4. Your submission will be forwarded for review and processing.

Let us help you

Call us Monday through Friday,
7:00 a.m. to 7:00 p.m. CT.


What is estimated tax?

Tax is calculated based on several criteria, including destination address, type of product, identity of the buyer, and whether or not your purchase will be used for educational purposes. The estimated tax amount may differ from the final sales tax charges.

Thomson Reuters charges sales tax in all U.S. states. If an item is subject to sales tax in the state to which it is shipped, tax is generally calculated on its total selling price. In accordance with state tax laws, the total selling price of an item generally includes item-level shipping and handling charges, discounts, and an allocation of order-level shipping and handling charges and discounts.

If you are exempt from sales tax, you will need to provide Thomson Reuters with the proper documents required by your state. Sales tax will not be removed from your invoice until the proper documents are received and processed. Please send your documents to:

Thomson Reuters Customer Service 610 Opperman Drive Eagan, MN 55123

In addition, Thomson Reuters will not charge tax if your order is shipped to one of the following states and you declare that you are using the item for educational purposes:

New York
North Dakota
South Carolina
West Virginia

Tax exemption for educational purposes is also available for orders shipped to New Jersey addresses. New Jersey law requires completion of the ST-16 form to support tax-exempt purchases. To request a refund, submit this form and your order number to:

Thomson Reuters Customer Service
610 Opperman Drive
Eagan, MN 55123

Thomson Reuters vendor information

Where do I obtain information for Thomson Reuters vendor forms?

Help yourself

Legal Name of Entity: West Publishing Corporation

Business name: West, a Thomson Reuters business (see W-9 for complete list of DBAs)
WPC's Parent: Thomson Reuters (Legal) Inc. (West Publishing Corporation d/b/a West is Wholly Owned by Thomson Reuters (Legal) Inc.)

Federal Tax Classification: C Corporation
Federal Tax ID (FEIN or TIN): 41-1426973
VAT Reg: EU826006554
DUNS: 14-850-8286
D&B: 00-615-8414

Remittance Address:
Thomson Reuters – West
Payment Center
PO Box 6292
Carol Stream, IL 60197-6292

Purchase Order Address:
Thomson Reuters – West
PO Box 64833
St. Paul, MN 55164-0833

Returns Address:
Thomson Reuters – West
Returns Building B
525 Wescott Road
Eagan, MN 55123

Website: www.legalsolutions.thomsonreuters.com
Financial Reports: http://ir.thomsonreuters.com/phoenix.zhtml
Privacy Policy: http://legalsolutions.thomsonreuters.com/law-products/about/legal-notices/privacy
Regulatory Filing Information: http://ir.thomsonreuters.com/phoenix.zhtml

Let us help you

Vendor forms requests can be sent to customerservice@thomsonreuters.com. Please add CIMFORM or Vendor Form in the subject line.

  • If you have an existing account, please be sure to include your account number
  • If you're interested in purchasing a product, please be sure to list the product(s) you're interested in purchasing

Who can I contact with questions about Thomson Reuters vendor information?

Questions about vendor information can be sent to customerservice@thomsonreuters.com. Please add CIMFORM or Vendor Form in the subject line.

Where can I send bid notifications?

Bid notifications can be sent to westlaw.bids@thomsonreuters.com.

Reseller/bookstore vendor guidelines and return policies

What are the vendor guidelines?

Required Documentation

The following documentation must be submitted to West Publishing Corporation ("West") in order to open and maintain a Reseller/Bookstore account:

  • NACI Form. A New Account Credit Increase (NACI) form must be completed in its entirety, including bank and trade references. However, if a store is part of a chain (e.g., B&N, Follett, etc.), these references are not needed. The NACI form does not need to be submitted for customers who purchase on a cash-in-advance basis.
  • State Resale Sales Certificate. We cannot accept or substitute a Sales and Use Tax Certificate in place of your resale certificate.
  • Sales Tax Exemption Certificate (if applicable). Please note that the tax-exempt process can take 7-10 business days to verify and code to your account. Until completed, all orders will be charged tax, but once completed a credit will be issued.
  • Purchase Order. In order to establish a new account, a PO must be submitted to West. The PO only needs to be submitted when your account is initially being set up. There are no minimum order requirements.

Prepayments. Unless otherwise notified, you are not required to prepay for any orders.

Credit Card Payments. You may pay for any order by credit card. If you choose to pay via this method, the information must be submitted with each order. West does not store this information in its systems after an order has been completed.


  • Existing Carrier Account. If you would like West to ship under your existing carrier account, please provide shipping instructions. These instructions must include the carrier name, account number, and weight ranges for Ground, Next Day, 2nd Day, and Freight. West will ship all orders in accordance with these instructions unless otherwise notified in advance and in writing.
  • No Specified Carrier. If you do not provide shipping instructions, we will ship your orders via "Ground Best Method" defaults and will add the freight charges to your invoice.
  • West does not drop-ship to Reseller/Bookstore customers.

Confirmation. Submit an email address to West, either for an individual or the store, if you would like to receive order and shipping confirmations.

Payments. Payments are due within 30 days of your receipt of invoice. If an account is in arrears, West reserves the right to reject new orders until the account is brought current. West also reserves the right to require prepayment for accounts that are habitually in arrears.

Online Promotions. Promotions offered through the Thomson Reuters Legal Solutions website are available only to customers who are purchasing for their own personal or company use, not for any sort of resale or redistribution. Authorized Resellers or Bookstores should ask their account manager about any applicable promotions.

Co-Op Advertising Market Development Funds. West does not provide for any co-op advertising market development funds unless specifically agreed to in writing.

West Publishing Corporation reserves the right to update and change these terms as required by law or as is otherwise deemed necessary. Customers are responsible for regularly reviewing these terms.

What are the return policies for vendors?

West Publishing Corporation ("West") product that is adopted as text (such as Minnesota State Court Rules, California Probate Code, Georgia Law Enforcement Handbook, Handling a Criminal Case in New York, Texas Family Code, etc.): Current editions of texts may be returned within the earlier of six months of purchase or three months of release of a new edition. Books returned outside this time frame will be recycled or discarded by West without notification, and no credit will be issued.

Dictionaries: Current editions of dictionaries may be returned within the earlier of 36 months of purchase or three months of release of a new edition. Dictionaries returned outside this time frame will be recycled or discarded by West without notification, and no credit will be issued.

Condition of books/products returned: All titles received must be returned in undamaged and resalable condition, transportation prepaid. If returns are received in damaged condition, no credit will be given.

We are unable to accept returns containing: Price and ISBN stickers; stampings; highlighting; inserted advertising materials; torn, worn, damaged covers or pages; attached security devices; or products that are otherwise altered or defaced.

Documentation required for a return: Returns for credit must be accompanied by a copy of the original invoice, packing slip, or chargeback invoice. If using a chargeback invoice, you must include the following: author, title, quantity, ISBN, West invoice number, invoice date, and original invoice pricing. Proof of Purchase is required, and no returns will be accepted for credit from any customer who has not purchased directly from West. Please make a notation on all return paperwork when returning superseded editions.

Return of damaged, defective, mis-shipped books or short-shipped claims: If you should receive damaged or mis-shipped books from West, you must call Customer Service (1-800-328-2209) or email west.bookstore@thomsonreuters.com within 30 days of receipt of the order to receive a preauthorization letter.

Preauthorization of returns/preapproval of chargebacks: West reserves the right to require preauthorization for returns/preapproval for chargebacks if, in its sole determination, it believes a reseller or bookstore is not complying with or is abusing this return policy. Upon notice from West:

Future returns must be preauthorized by contacting Customer Service at 1-800-328-2209.

Returns for credit must be accompanied by a preapproved file, including author, title, quantity, invoice number, invoice date, and price.

Any product returned without preauthorization will be immediately recycled or discarded by West. West has no obligation to either notify you prior to any disposal or return any product regardless of dollar value or quantity. You will not receive a credit for unauthorized returns, and you will be responsible for paying any remaining balance due on your account for any returned product.

Carton instructions for returns: When returning publications to West, please indicate which carton contains the packing list information. All returns should be sent to:

Thomson Reuters Returns - Building B
545 Wescott Road
Eagan, MN 55123-1310

Failure to follow the above West Publishing Corporation return policy could lead to restocking fees, preauthorization of returns, restricted returns, or no return privileges. This policy is subject to change without notification. May 2016.