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Support

Westlaw
customer support

Westlaw is a comprehensive online legal research service that can be accessed from any desktop or laptop computer, tablet, or smartphone. Thomson Reuters customer support provides wide-range assistance for subscriptions.

Useful links

Contact sales: 1-844-209-1086

Technical support

1-800-WESTLAW (1-800-937-8529)

Research support

1-800-REF-ATTY (1-800-733-2889)

Account support

1-800-328-4880

Training support

1-800-328-0109

Introduction to Thomson Reuters Westlaw

Introduction to Thomson Reuters Westlaw
09:44

Introduction to Thomson Reuters Westlaw

Thomson Reuters Westlaw : Using KeyCite on Westlaw
04:09

Using KeyCite on Westlaw

Using Favorites to Personalize Westlaw
03:38

Using Favorites to Personalize Westlaw

Customizing the Order of Search Results on Westlaw
01:31

Customizing the Order of Search Results on Westlaw

Using the Statutes Index on Westlaw
02:33

Using the Statutes Index on Westlaw

Using Folders on Westlaw
04:26

Using Folders on Westlaw

Westlaw Terms & Connectors
03:08

Westlaw Terms & Connectors

What Content Is in My Westlaw Plan?
03:37

What Content Is in My Westlaw Plan?

Using Custom Pages to Personalize Westlaw
05:20

Using Custom Pages to Personalize Westlaw

Advanced Search and Field Searching on Westlaw
02:10

Advanced Search and Field Searching on Westlaw

Finding Statutes by Template on Westlaw
02:10

Finding Statutes by Template on Westlaw

Using Copy with Reference on Westlaw
01:38

Using Copy with Reference on Westlaw

Using the Subscriber Pricing Guide on Westlaw
04:43

Using the Subscriber Pricing Guide on Westlaw

Using WestSearch on Westlaw
04:11

Using WestSearch on Westlaw

Using the Key Number System on Westlaw
04:38

Using the Key Number System on Westlaw

Finding Statutes by Citation on Westlaw
02:00

Finding Statutes by Citation on Westlaw

How to Find & Print on Westlaw
02:08

How to Find & Print on Westlaw

What technical specifications are required to run Westlaw?

Supported operating systems

  • Windows 7, Windows 8.1, and Windows 10
  • Windows Vista®
  • Mac® OS 10.5 or later

Internet browser

  • Internet Explorer® 11 or later (Windows only)
  • Mozilla Firefox current version or Extended Support Release version
  • Safari® 10.0 or later
  • Chrome current version
  • Microsoft Edge current version

Mobile apps

  • iPhone (iOS 9.0 or later, iPhone 4S or later)
  • iPad (iOS 9.0 or later, iPad second generation or later)
  • Android (4.0 or later, Android 4.0 or higher)

Other requirements

  • 1024x768 or higher screen resolution recommended
  • Adobe Acrobat Reader® 9.0 or later (some print functionality is lost with older versions)