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Legal Research

Westlaw Edge 
training and support

Discover the power of Westlaw Edge

Learn how to leverage the AI-powered features and best-in-class content of Westlaw Edge to save time, feel more confident, and gain strategic insights.


Webinar series

5 Tips in 25 Minutes

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Are you shifting to an unfamiliar practice area? Quickly get-up-to-speed with this free training webinar series.

COVID-19 Legal Materials & News are available on Westlaw Edge

Technical support

1-800-WESTLAW (1-800-937-8529)

Research support

1-800-REF-ATTY (1-800-733-2889)

Account support

1-800-328-4880

Westlaw Edge training resources

  1. 1

    New to Westlaw Edge? These training resources can be used to help you sign on for the first time. You’ll find information on setting up your username and password, subscription content, and helpful tips to leverage as you begin researching.

    Supporting resources

  2. 2

    Finding, reading, analyzing, and interpreting case law can be a time-consuming process. Discover tools and enhancements to help you conduct research efficiently and with greater confidence.

    Supporting resources

  3. 3

    Spend more time crafting a winning strategy and less time conducting statutory research. Learn how to efficiently compare prior versions of a statute, review legislative history and research judicial interpretation.

    Supporting resources

  4. 4

    The regulatory landscape is constantly evolving, which can make it challenging to keep-up-to-date and advise clients on important compliance issues. See how to leverage Westlaw Edge to conduct more efficient regulatory research.

    Supporting resources

  5. 5

    Being confident in the accuracy of your legal research is critical. These training resources will demonstrate how to use tools like KeyCite, KeyCite Overruling Risk, and Quick Check to know you’re relying on valid law.

    Supporting resources

  6. 6

    Secondary sources can provide a strong starting point for research in an unfamiliar or trending area of the law and can guide you to leading case law. Learn how to take advantage of the largest collection of leading analytical titles.

    Supporting resources

  7. 7

    Find out how to use Westlaw Edge to craft a stronger case strategy, understand assigned judges and their citation patterns, gain competitive insight on opponents, and better manage client expectations.

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  8. 8

    Westlaw Edge makes it easy to organize, annotate, and share your research. Learn how to leverage these tools to research more efficiently and collaborate with colleagues.

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  9. 9

    Westlaw Edge makes it easy to customize your research experience to suit your needs. Use these training resources to get information on helpful features such as Favorites, Custom Pages, and Alerts.

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  10. 10

Westlaw Edge frequently asked questions

  • You will receive a registration key via email that can be used to activate your account. From the email, click the Activate Now link and follow the subsequent steps. If you need additional help, check out the “How to create my username and password” user guide. 

  • OnePass is an online account that allows you to log in to multiple Thomson Reuters® products with one username and password. Once you have created your OnePass account, you can register any products to which you subscribe, including Westlaw Edge™.

  • To sign on to Westlaw Edge, go to www.westlaw.com/edge and enter your OnePass username and password.

  • A Client ID is required to sign on to Westlaw Edge and is used to identify your Westlaw Edge sessions. You may find it useful to enter a Client ID that relates to your research.

    You can change the Client ID anytime during a research session. Click the current client ID at the top of any page, then type a new client ID or select a recently used one from the options displayed in the drop down. Then click Change.

  • To access a comprehensive list of content included in your organization's Westlaw Edge subscription, select Subscription under the Profile icon in the top right corner of the Westlaw Edge homepage. Or, contact customer service at 1-800-328-4880, open from 7 a.m. – 7 p.m. (CT).

  • Contact your Westlaw Edge representative or client manager, or contact customer service at 1-800-328-4880.

  • Click on the Litigation Analytics tile on the right side of the homepage. View the Litigation Strategy training module to find helpful video tutorials on how to leverage Litigation Analytics.

  • Click on the Quick Check tile on the right side of the homepage. View the Verifying Your Citations module and the Litigation Strategy module to discover how Quick Check can help you refresh past winning arguments, check a draft of your work, or identify potential weaknesses in an opponent’s brief or motion.

  • Use the My Account portal to review West Account balances and invoices, make payments, check order status, and request a reshipment or return. You can also manage users' access to Westlaw, Westlaw Edge, Business Law Solutions, Thomson Reuters CLEAR, Practical Law and more.

  • If there is additional content you are interested in adding to your Westlaw Edge plan, contact your sales rep or client manager.

  • Yes. Sign into the award-winning Westlaw app for iOS using your OnePass username and password, and you can access most Westlaw Edge features right from your iPhone or iPad – anytime, anywhere.

  • Supported operating systems

    • Windows 7, Windows 8.1, and Windows 10
    • Mac® OS 10.5 or later

    Internet browser

    • Internet Explorer® 11 or later (Windows only)
    • Mozilla Firefox current version or Extended Support Release version
    • Safari® 10.0 or later
    • Chrome current version
    • Microsoft Edge current version

    Mobile apps

    • iPhone (iOS 10.0 or later, iPhone 5 or later)
    • iPad (iOS 10.0 or later, iPad 4th generation or later)
    • Android (4.0 or later, Android 4.0 or higher)

    Other requirements

    • 1024x768 or higher screen resolution recommended
    • Adobe Acrobat Reader® 9.0 or later (some print functionality is lost with older versions)