Support
Westlaw
customer support
Westlaw is a comprehensive online legal research service that can be accessed from any desktop or laptop computer, tablet, or smartphone. Thomson Reuters customer support provides wide-range assistance for subscriptions.
1-800-WESTLAW (1-800-937-8529)
1-800-REF-ATTY (1-800-733-2889)
1-800-328-4880
1-800-328-0109
User guides
- Westlaw Getting Started Guide (32 pages)
- Westlaw Basics: Ten Quick Tips for Using Westlaw (4 pages)
- Registering Westlaw in OnePass
- Westlaw: Cost-Effective Research Tips
- Checking Citations in KeyCite
- Find & Print Quick Reference Guide
- Westlaw Guide for Paralegals
- Westlaw Mobile App
- Subscriber Pricing Guide
Introduction to Thomson Reuters Westlaw
Introduction to Thomson Reuters Westlaw
Using KeyCite on Westlaw
Using Favorites to Personalize Westlaw
Customizing the Order of Search Results on Westlaw
Using the Statutes Index on Westlaw
Using Folders on Westlaw
Westlaw Terms & Connectors
What Content Is in My Westlaw Plan?
Using Custom Pages to Personalize Westlaw
Advanced Search and Field Searching on Westlaw
Finding Statutes by Template on Westlaw
Using Copy with Reference on Westlaw
Using the Subscriber Pricing Guide on Westlaw
Using WestSearch on Westlaw
Using the Key Number System on Westlaw
Finding Statutes by Citation on Westlaw
How to Find & Print on Westlaw
What technical specifications are required to run Westlaw?
Supported operating systems
- Windows 7, Windows 8.1, and Windows 10
- Windows Vista®
- Mac® OS 10.5 or later
Internet browser
- Internet Explorer® 11 or later (Windows only)
- Mozilla Firefox current version or Extended Support Release version
- Safari® 10.0 or later
- Chrome current version
- Microsoft Edge current version
Mobile apps
- iPhone (iOS 9.0 or later, iPhone 4S or later)
- iPad (iOS 9.0 or later, iPad second generation or later)
- Android (4.0 or later, Android 4.0 or higher)
Other requirements
- 1024x768 or higher screen resolution recommended
- Adobe Acrobat Reader® 9.0 or later (some print functionality is lost with older versions)