Senthil Kumar is Vice President of Customer Success Management at Thomson Reuters, partnering with law firm executives to lead strategic transformation through AI-driven workflows. Leveraging deep expertise in technology-enabled change and business optimization, Senthil helps organizations achieve measurable outcomes and sustain competitive advantage. Previously, Senthil held senior leadership roles in customer success and consulting at Salesforce, Forrester Research, and Cognizant. Senthil earned a master’s degree in engineering from the University of South Florida and resides in New Jersey with his family.
