Highlights
- Brinks transformed legal operations using CoCounsel AI to reduce costs and increase strategic focus.
- Automated workflows enabled global compliance management across 54 countries with multilingual capabilities.
- Legal teams achieved significant efficiency gains while improving job satisfaction and business responsiveness.
The legal industry stands at a crossroads. Corporate legal teams face mounting pressure to reduce costs, increase efficiency, and deliver strategic value—all while managing complex compliance requirements across multiple jurisdictions. For many organizations, these demands create an impossible tension between operational excellence and strategic impact.
Brinks, a global leader in secure logistics, confronted this challenge directly. Their journey with CoCounsel, an AI-powered legal assistant, demonstrates how the right technology can transform legal operations from cost centers into strategic enablers.
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The challenge: When manual tasks overwhelm strategic value
The strategic solution: CoCounsel implementation
Measurable impact: Transforming legal operations
Why this matters: The strategic imperative for legal teams
The strategic takeaway
The challenge: When manual tasks overwhelm strategic value
Before implementing CoCounsel, Brinks’ legal team encountered operational barriers that constrained their ability to deliver maximum value:
Time-intensive manual processes
Routine compliance presentations, contract reviews, and legal research consumed significant resources. These repetitive tasks left minimal capacity for strategic initiatives, creating bottlenecks in decision-making and deal execution.
Dependency on external counsel
Complex legal matters spanning 54 countries required extensive outsourcing to external firms. While necessary, this approach drove up costs and created communication inefficiencies that slowed critical business processes.
Global coordination complexity
Operating across diverse legal systems demanded consistency and compliance expertise that strained internal resources. Coordinating legal work globally proved both time-intensive and error-prone.
These challenges didn’t just impact operational efficiency—they affected the legal team’s ability to focus on high-value work that drives business outcomes.
The strategic solution: CoCounsel implementation
Recognizing the need for transformation, Brinks adopted CoCounsel to streamline workflows and enhance global readiness. The implementation focused on three strategic areas:
Automated workflow excellence
CoCounsel simplified complex processes including contract creation, redlining, negotiation support, legal research, and memoranda drafting. This automation significantly reduced turnaround times while minimizing human error.
Global readiness with multilingual capabilities
Operating across 54 countries requires adaptability beyond efficiency. CoCounsel’s multilingual support enabled seamless legal work management across jurisdictions, ensuring compliance and consistency worldwide.
Strategic integration
Rather than replacing human expertise, CoCounsel amplified it. By automating repetitive tasks, the platform freed legal professionals to focus on strategic initiatives including mergers, acquisitions, and complex negotiations.
Measurable impact: Transforming legal operations
The results were both profound and quantifiable:
Significant cost reduction
By managing more work in-house and reducing external counsel dependency, Brinks achieved substantial cost savings. These resources were reinvested into strategic projects, amplifying competitive advantage.
Enhanced operational efficiency
Tasks previously requiring hours or days were completed in minutes. This efficiency translated directly into faster deal execution and improved business responsiveness.
Improved team satisfaction
Automating routine tasks enabled the legal team to focus on meaningful, strategic work. This shift reduced stress and increased job satisfaction across the department.
Why this matters: The strategic imperative for legal teams
Brinks’ success illustrates a critical reality: AI isn’t a future concept—it’s a practical solution addressing today’s legal challenges. Corporate legal teams leveraging tools like CoCounsel can:
- Reduce operational costs without compromising quality
- Improve efficiency and responsiveness in fast-paced business environments
- Enhance employee satisfaction by eliminating repetitive, low-value tasks
- Strengthen global compliance and governance frameworks
CoCounsel empowers legal professionals to do what they do best—deliver strategic value that drives business success.
The strategic takeaway
CoCounsel’s implementation at Brinks demonstrates how AI can transform legal operations while setting new benchmarks for corporate legal excellence. By adopting CoCounsel, legal professionals can focus more on strategic initiatives and less on manual, repetitive tasks.
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Case Study
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