Hear from five firms accelerating their legal work with CoCounsel Legal
Highlights
- Law firms with AI strategies achieve 3.9x higher ROI than non-adopters.
- CoCounsel delivers 63% faster document review and doubles case discovery rates.
- Five firms share real results of time savings, expanded services, and improved satisfaction.
For law firms, ROI for AI investment measures more than financial performance — it reveals how technology helps professionals work smarter, serve clients better, and grow their practices.
A recent Future of Professionals report shows that law firms with visible AI strategies see ROI at 3.9 times more than firms without significant AI adoption plans. This represents the second-highest ROI multiplier among all professional sectors surveyed. For small and midsize firms, these time savings create opportunities to accomplish more with limited resources and compete effectively with larger organizations.
The right AI levels the playing field while delivering measurable returns. CoCounsel Legal provides this competitive advantage by seamlessly integrating with tools lawyers use daily — including Westlaw Precision, Practical Law Dynamic Tool Set, Microsoft 365, and select DMS platforms. CoCounsel, the AI assistant at the heart of CoCounsel Legal, creates unified workflows that amplify productivity without disrupting how you work.
Legal professionals report 63% faster document review and contract drafting with CoCounsel, and they find twice as many relevant cases in the same timeframe. For resource-conscious firms, this translates to 10% additional capacity without overhead — freeing up to 12 hours weekly per attorney for strategic work, client relationships, and business growth.
The following stories from five small and midsize firms illustrate how strategic AI adoption leads to time savings, expanded services, and improved client satisfaction.
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Hawaii Disability Legal Services
Laffey Bucci D’Andrea Reich & Ryan
Hawaii Disability Legal Services
Diane Haar’s practice spans the Hawaiian Islands and Pacific territories, requiring her small team to work across vast distances. Westlaw Precision with CoCounsel has become essential to managing this geographic challenge while focusing on high-quality client service.
With CoCounsel’s AI-powered research capabilities, Haar can complete complex legal work more quickly and support more clients without driving up costs. The streamlined workflow helps her do thorough research faster, while maintaining the quality her clients expect. As she puts it, “The time savings is massive, and time is money.”
Haar takes a smart approach to legal AI, using her technical know-how to get the most value while keeping professional standards intact. She uses Westlaw’s AI-Assisted Research feature as a starting point, remembering to follow proper verification steps. “You always need to double-check the work. You still have to read the cases.”
Valiant Law
Seven years into his law career, attorney Safa Riadh describes CoCounsel’s impact as “unreal.” The AI-enhanced capabilities in Westlaw with CoCounsel let him handle higher case volumes while maintaining quality standards. More importantly, he can now take cases in new practice areas — previously avoided due to research time requirements — expanding his revenue streams.
“When I can solve somebody’s problem quicker, not only is my client happy with me, but my reputation in the community is strengthened,” Riadh explains.
The tool has also changed how he thinks about new cases because he can quickly reach proficiency. “Westlaw with CoCounsel gives me language from the statutes or case law themselves to quickly understand what I need to understand and then apply it.”
Using the AI-Assisted Research feature is ultimately part of his responsibility to serving clients to the fullest. “If I know there are tools out there to help me do my job better and more efficiently, then I should be using those tools,” he says.
Valiant Law
Safa Riadh, Attorney at Law, Valiant Law, is a long-time advocate of Westlaw and now Westlaw Precision with CoCounsel — he uses the game-changing skill, AI-Assisted Research, to serve more clients more effectively and efficiently
Read case study ↗Bochetto & Lentz, P.C.
The 13-lawyer team at Bochetto & Lentz, P.C. handles matters ranging from pre-suit investigations to complex commercial litigation. Partner David Heim and Associate Kiersty DeGroote say that tools in the Thomson Reuters CoCounsel suite — including Westlaw Precision with CoCounsel and CoCounsel for Drafting — help them work faster and deliver stronger results for clients.
Heim recalls a recent case where CoCounsel’s summarization feature helped him digest a dense 50-page scientific report. He then used CoCounsel’s drafting skills to create a letter based on the summary. The result? He finished in under an hour what would have taken half a day.
The ability to move between tools in the same ecosystem and trust the workflow made the entire process seamless and efficient.
Partner, Bochetto & Lentz, P.C.
DeGroote takes a practical approach to AI adoption. She knows that no legal tool — AI or human — is always 100% accurate, especially in complex legal work. What matters is getting a strong, relevant starting point that moves you in the right direction. “It’s like reviewing opposing counsel’s brief,” says DeGroote. “You still have to verify what’s cited — but that doesn’t mean it’s wrong. It’s part of the process.”
Both DeGroote and Heim agree that AI will not replace lawyers but enhance what they do best. Human oversight and judgment remain essential for interpreting results, strategizing, and making decisions. AI can help spark new ideas or uncover different angles, but it is the lawyer who shapes the strategy, tells the story, and has the final say.
“It makes lawyers more efficient,” Heim says. “It allows us to accomplish way more in a day than we could without it.”
Zarwin Baum
As early adopters of AI, the team at Zarwin Baum approached the technology with curiosity and intention. Their approach wasn’t driven by hype, but by recognizing AI as the next natural step in legal work evolution.
“What used to take hours, we can do in minutes,” shareholder Ross DiBono explains. “It doesn’t change the work; it just changes what we have to focus on.”
After evaluating several tools, the firm chose CoCounsel for its robust safeguards and closed-system architecture, along with its integration features.
The nice thing when we looked at Thomson Reuters was that we could combine CoCounsel with Westlaw and have the drafting in one place.
Managing Shareholder, Zarwin Baum
For Ted Schaer, Chairman of Litigation, CoCounsel has helped the firm become more responsive to client needs. “What CoCounsel has allowed us to do is efficiently manage massive amounts of data and become more responsive to our clients’ needs, in a timelier fashion,” he says. “I’m getting back to my clients faster, with more concise and cogent responses.”
Laffey Bucci D’Andrea Reich & Ryan
Attorney Guy D’Andrea works tirelessly to help abuse survivors get the legal support they need. At Laffey Bucci D’Andrea Reich & Ryan, he’s using CoCounsel to strengthen his team’s efforts and help clients get the justice they deserve.
D’Andrea has seen AI transform his practice through Westlaw’s AI-Assisted Research, which lays the groundwork for his cases. The feature has saved him up to 80% of the time he previously spent on legal research, allowing him to focus on the sensitive client relationships that define his practice. When facing thousands of pages of documents, CoCounsel makes the overwhelming manageable.
“I’ll have a summary that’s near perfect and a timeline that outlines every significant event contextually in less than seven minutes,” he says. “It saves us weeks!”
D’Andrea finds that CoCounsel’s timeline and summary features help ease client anxiety, particularly during deposition preparation. Clients often worry about getting confused by defense questions or forgetting specific dates, but CoCounsel produces a complete, dated timeline they can work from. While D’Andrea can’t predict every question, CoCounsel helps him make educated guesses and prepare clients more effectively.
It helps tremendously, and it goes a long way with that client relations and making them really feel in control and part of that case, which is hyper-important for survivors.
Partner, Laffey Bucci D’Andrea Reich & Ryan
The ROI reality is clear
These five firms represent a growing community of over 20,000 law firms and legal departments now using CoCounsel’s professional-grade capabilities. Their stories demonstrate significant time savings, expanded service capabilities, and a priority for high-value work.
CoCounsel Legal delivers proven efficiency gains through measurable improvements that help small and midsize firms build stronger, more profitable practices. Enhance your practice today while maintaining the accuracy and reliability your clients expect.
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