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Artificial Intelligence

Navigating the AI landscape: The evolution of ambient assistants

· 5 minute read

· 5 minute read

In the ever-evolving landscape of technology, the integration of artificial intelligence (AI) is taking a new direction—one that embraces the mundane to enhance our daily lives. The concept of making AI boring, focusing on its role in day-to-day tasks rather than grand challenges is taking hold. The idea is to have AI seamlessly operate behind the scenes, handling routine activities without drawing attention. 

This unexciting term, “boring AI,” is reframed as “ambient AI,” a more sophisticated label that captures the essence of AI working quietly in the background, delivering insights, and managing systems without requiring constant user engagement. The goal is to make AI an unobtrusive companion, enhancing experiences without demanding user attention. 

Ambient AI assistant for legal and tax professionals

David Wong, Chief Product Officer at Thomson Reuters, sheds light on the evolving role of AI in the workplace, particularly for legal professionals. Wong highlights the emergence of dedicated “AI assistants” that are becoming an undercover operating system for legal professionals, especially in research. This shift signifies a move towards integrating AI seamlessly into daily work routines and letting AI consistently help with the “mundane” tasks that need to be done but take up most of legal professionals’ time. 

Wong predicts that over the coming year, AI assistants will become more deeply integrated into the day-to-day work of legal professionals. The outcome? Tasks that once consumed hours will be accomplished in seconds. What’s more, workers may not even realize they are utilizing AI; it will become second nature, seamlessly augmenting their work. 

For tax and legal professionals, Wong emphasizes that AI assistants will augment rather than replace their work. These AI assistants will be reliable, trusted, and ever-present, enhancing the efficiency of legal processes. 

The future beyond working professionals

Ambient AI is set to automate traditionally time-consuming tasks, transforming how legal and tax professionals manage and enhance their workflows. This will allow them to allocate more time to address user needs in a natural and efficient manner. Users may not be consciously aware of AI-driven processes unfolding in the background, showcasing the unobtrusive power of ambient AI. 

As we move forward, the trajectory of ambient AI extends beyond the workplace, affecting our daily interactions and experiences. AI-enabled autonomous transportation, real-world tests, and implementations are on the horizon, shaping logistics, delivery vehicles, and Uber-like services. AI will become an integral part of our lives, subtly influencing how we operate without drawing attention to its presence. 

Ambient AI is not a futuristic concept but a current reality.

It has been quietly evolving behind the scenes for years, becoming an under-the-covers technology for the general public. As AI seamlessly integrates into everyday applications, it transforms from a standalone entity to a behind-the-scenes component powering various technologies. For tax and legal professionals, the rise of ambient AI promises a future where mundane tasks become extraordinary, and the unremarkable becomes an indispensable part of their work experience. 



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