Reading between the lines: how client needs are changing the practice of law
Client demands are continually evolving. From fixed fee requests to project management, legal service delivery has become anything but business as usual.
Understanding and meeting these new client demands is a challenge, requiring new ways of communicating and the latest legal technology tools.
Success starts with a few simple steps. Our white paper, “Reading between the lines: how client needs are changing the practice of law” outlines a new framework for uncovering client needs, including:
- The significant trends in client expectations
- The potential impact of meeting or missing these expectations
- How to create meaningful conversations to zero in on key expectations