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  3. Concourse Customer Support
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Concourse
customer support

Notice: Concourse Legal Hold and Matter Room products will be retired

Concourse Legal Hold and Matter Room products will be retired effective Dec. 31, 2019. Our sales and customer service teams will work closely with customers as they transition. Please reach out to your account team or call account support with any additional inquiries.


If you ever need assistance, you get free, unlimited, 24/7 access to our customer support professionals for help ranging from initial implementation to training to technical support. Our Reference Attorneys, the profession's premier team of legal research assistance professionals, provide dedicated support to your legal department and our Technical Support consultants are on call to keep you running smoothly.

Technical support

1-800-787-8717

Research support

1-800-733-2889 (1-800-REF-ATTY)

Account support

1-800-328-4880