Protecting trust

Boosting quality and speed

For certain legal research questions, work that once took approximately three to four hours — or days, if assigned to outside counsel — can reach a first-pass analysis in minutes with CoCounsel Legal. Contract reviewers who once needed an hour to spot initial issues can now do so within minutes. Attorneys can then review CoCounsel Legal’s citations and apply their own judgment with full legal context.

Cutting turnaround times by approximately 60%

Privacy impact assessments that once took about five business days can now often be completed in about two, fueling faster innovation at Teladoc and connecting business teams with the information they need to safely proceed.

Making sure that privacy stays protected

Teladoc's legal department is tasked with identifying privacy issues, framing risk, and deciding what needs to happen next. CoCounsel Legal ensures that as Teladoc innovates, the private health data at the center of that innovation stays protected.

“It just keeps getting better”

CoCounsel Legal has given Jerry Johnson and Teladoc’s legal team the tools to move at the speed the business needs — and the confidence to know they’re doing their strongest work. As Teladoc continues to expand its digital health offerings, Johnson says the next phase is moving from individual productivity gains to more structured, collaborative workflows across the legal and privacy team so that every contract benefits from the same trusted foundation. Meanwhile, Thomson Reuters continues to innovate, and the latest generation of CoCounsel Legal leverages agentic AI to fundamentally expand what its technology can do. It’s AI that doesn’t just answer — it executes. In Johnson’s words, CoCounsel Legal “just keeps getting better.”