Increase recovery and collection rates with intelligence‑driven skip tracing
Move from outdated contact information to successful recovery with current addresses, phone numbers, and asset intelligence that increases contact rates and accelerates resolution
Collections and recovery teams rely on skip tracing to recover assets and resolve debts — outdated data, identity confusion, and manual research slow them down
Identify with confidence; reach the right person
Debtors with common names or incomplete information are difficult to verify, leading to wasted outreach efforts and compliance risks. Confirm you have the correct individual using comprehensive identity resolution that eliminates confusion and ensures you are contacting the right person.
Uncover current contact; increase success rates
Outdated addresses, phone numbers, and other data make collection and recovery impossible. Live gateways and regularly refreshed data connections deliver the most current information available, increasing your ability to make successful contact.
Document appropriately; maintain compliance
Incomplete documentation of skip-tracing efforts creates regulatory and legal exposure. Generate standardized reports to demonstrate compliance with collections regulations and support recovery proceedings.
See the difference the right solution makes
69%
average improvement in skip-tracing efficiency with CLEAR Skip Tracing
57%
average improvement in recovery rate with CLEAR Skip Tracing
51%
average reduction in charge-off rates with CLEAR Skip Tracing
*UserEvidence survey of existing CLEAR customers, 2025
End-to-end skip tracing workflow
- Identify
- Uncover
- Document
Search and identify the subject
Locate and confirm the correct individual
What you can achieve by using CLEAR Skip Tracing:
- Search using known identifiers such as name, prior address, date of birth, Social Security Number, phone number, and email address.
- Use identity resolution to confirm the correct person and distinguish them from similarly named individuals.
Uncover current location and contact information
Determine where the subject is and how to reach or recover from them.
What you can achieve by using CLEAR Skip Tracing:
- Access current and recent addresses, phone numbers, and email addresses that increase contact success rates.
- Use the Address Map to assess addresses tied to the subject on an interactive map; you can zoom, pinpoint locations, and even switch to street level using the drag‑and‑drop “pegman” control.
- Review relationships and associates that may provide indirect contact opportunities or co-debtor information.
Document and support recovery
Create standardized documentation for compliance and audit purposes.
What you can achieve by using CLEAR Skip Tracing:
- Save findings and export them to collections platforms for case management and compliance documentation.
Use CLEAR Skip Tracing to identify subjects accurately, uncover current contact information, and document recovery efforts for compliance
CLEAR Skip Tracing
Find current contact details and other relevant information for collections and recovery, helping you accelerate outreach and improve resolution rates.
Explore CLEAR Skip Tracing
Have questions?
See firsthand why customers are choosing Thomson Reuters for their risk and fraud solutions
“CLEAR helps our Recovery Department prevent month end charge off's, locate new information that has changed or been updated during the life of the loan, and spot fraudulent information that was provided to us during origination of the loan. Our charge off's were reduced by 25-30%”
Jake Larson
Loss Prevention Manager, Prime Acceptance Corp
“CLEAR Skip Tracing has helped us to locate information on consumer to collect a debt that was otherwise uncollectible.”
Hope Smith
Collections Manager, Account Resolution Corporation
Explore our expert insights and resources
What is skip tracing? An overview
Understanding skip tracing methodology and best practices
Benefits of enhanced skip tracing
How modern skip tracing improves recovery rates
Streamlining investigations with modern skip tracing platforms
Technology approaches that improve efficiency
Frequently asked questions
CLEAR Skip Tracing uses advanced entity resolution and identity-matching algorithms that compare multiple identity elements — like name, date of birth, address history, phone numbers, and relatives — to distinguish between similarly named individuals and confirm you have the correct subject.
CLEAR Skip Tracing leverages live gateways and regularly refreshed data connections, delivering the most current information available as soon as underlying sources are updated — often in real time.
CLEAR Skip Tracing provides current and historical contact and location data—connected phone numbers and addresses, plus email addresses — so teams can reach the right person faster. It also surfaces related details like aliases, death flags, and relatives/associates to help confirm identity and expand outreach paths.
CLEAR Skip Tracing can be used in regulated collections environments for investigative and contact-location research only, provided it is accessed by authorized, vetted professionals and is not used for any purpose governed by the FCRA. Thomson Reuters is not a consumer reporting agency, and CLEAR data may not be used for consumer debt-collection decisioning, eligibility determinations, adverse action, or any other FCRA-authorized purpose.
Yes. CLEAR offers integration capabilities through API connections and pre-built integrations with many third-party platforms, allowing you to incorporate skip-tracing data directly into your existing workflows.
Access to these tools is limited to authorized, vetted professionals.
Thomson Reuters is not a consumer reporting agency and none of its services or the data contained therein constitute a “consumer report” as such term is defined in the Federal Fair Credit Reporting Act (FCRA), 15 U.S.C. sec. 1681 et seq. The data provided to you may not be used as a factor in consumer debt collection decisioning; establishing a consumer’s eligibility for credit, insurance, employment, government benefits, or housing; or for any other purpose authorized under the FCRA. By accessing one of our services, you agree not to use the service or data for any purpose authorized under the FCRA or in relation to taking an adverse action relating to a consumer application.