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Faq
What are Out of Plan Charges?
When you retrieve or deliver documents on Thomson Reuters Westlaw™ that are not included in your Thomson Reuters Westlaw subscription plan, you will be charged the applicable rates listed on the Subscriber Pricing Guide. The listed prices reflect the cost of most content within a content category and may vary for specific sources.
The current Subscriber Pricing Guides can be accessed directly from Westlaw. Sign in to Westlaw then navigate to Tools > Subscriber Pricing Guide.
Should you need further assistance with content and pricing, please refer to the video tutorials ‘What content is in my Westlaw plan‘ and ‘Using the subscriber pricing guide’ available on the Westlaw customer training and support page.
Access to reporting on included and excluded usage for your organization is available online through QuickView+. The below FAQ contains an overview of QuickView+, how to request access, and helpful guides on creating reports.
Questions?
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit a request to our customer support team.