What is my current account balance?
Learn how to check your account balance
Log in to My Account
- Log in to My Account.
- From your account's home page, click the Billing & Payment menu and choose Open Items & Balance Detail. (If you manage multiple accounts, click Open Items & Balance Detail located under the Billing & Payment section of the dashboard).
- Open Items lists all charges due.
- Pending Charges lists all charges not yet billed.
- Balance Detail lists all charges open and pending.
Use our automated phone system
- Call 1-800-328-4880.
- Say "Customer Service."
- Provide your 10-digit account number (10 digits starting 100xxxxxxx).
- Say "Account Information" to retrieve information regarding open charges for the past 180 days.
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit a request to our customer support team.