1. Legal Technology, Content and Solutions
  2. Support center
  3. Billing, Payments, Returns, & Refunds
  4. Current Account Balance


What is my current account balance?

Learn how to check your account balance

Use our automated chat service

Chat Now with our 24/7 Automated Service
Live Chat Agents are also available M-F during support hours 

  1. Click the ‘Chat Now’ button found on the main Legal Support Center page 
  2. Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry  


Use our self-service portal

  1. Log in to the self-service portal to view your Total due.  My Account users, continue on to steps 2-5.
  2. From your account's home page, click the Billing & Payment menu and choose Open Items & Balance Detail. (If you manage multiple accounts, click Open Items & Balance Detail located under the Billing & Payment section of the dashboard).
  3. Open Items lists all charges due.
  4. Pending Charges lists all charges not yet billed.
  5. Balance Detail lists all charges open and pending.


Submit a request

Submit a request to our customer support team.


Call our customer support team. Available M–F from 7AM-7PM CT.