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Faq

What is my current account balance?

Learn how to check your account balance

Log in to My Account

  1. Log in to My Account.
  2. From your account's home page, click the Billing & Payment menu and choose Open Items & Balance Detail. (If you manage multiple accounts, click Open Items & Balance Detail located under the Billing & Payment section of the dashboard).
  3. Open Items lists all charges due.
  4. Pending Charges lists all charges not yet billed.
  5. Balance Detail lists all charges open and pending.

Use our automated phone system

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Account Information" to retrieve information regarding open charges for the past 180 days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit a request

Submit a request to our customer support team.