- Legal Technology, Content and Solutions
- Support center
- Billing, Payments, Returns, & Refunds
- Current Account Balance
What is my current account balance?
Learn how to check your account balance
Use our automated chat service
Chat Now with our 24/7 Automated Service
Live Chat Agents are also available M-F during support hours
- Click the ‘Chat Now’ button found on the main Legal Support Center page
- Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry
Use our self-service portal
- Log in to the self-service portal to view your Total due. My Account users, continue on to steps 2-5.
- From your account's home page, click the Billing & Payment menu and choose Open Items & Balance Detail. (If you manage multiple accounts, click Open Items & Balance Detail located under the Billing & Payment section of the dashboard).
- Open Items lists all charges due.
- Pending Charges lists all charges not yet billed.
- Balance Detail lists all charges open and pending.
Submit a request to our customer support team.
Call our customer support team. Available M–F from 7AM-7PM CT.