Do I have any credits?

1. Log in to the self-service portal.
   
2. Click the Billing & Payment menu and choose Credit History. Credits posted will be detailed as Applied or Open in the Status column.
   

Tip: You can receive email notifications when a credit has been issued to your account.

1. Log in to the self-service portal.
   
2. From your account's homepage, click Reports & Alerts and choose eServices Alerts
   (If you manage multiple accounts, click eServices Alerts located under the Reports & Alerts section on the dashboard).
3. Click Credit Alerts.
   
4. Click Enroll.
5. Select the existing My Account user that should receive the credit alerts and click Submit.

Please note: Credit Alerts can only be sent to My Account administrators. To add additional administrators, click People and select My Account Administrators.

1. Log in to the self-service portal.
   
2. From your account's homepage, click Reports & Alerts and choose eServices Alerts. (If you manage multiple accounts, click eServices Alerts located under the Reports & Alerts section on the dashboard).
   
3. Click Credit Alerts.
   
4. Click Manage to select or deselect credit alert users and click Submit.
   

Please note: Credit Alerts can only be sent to My Account administrators. To add administrators, click People and select My Account Administrators.