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  4. View Your Credit History

Faq

Do I have any credits?

View your credit history

  1. Log in to My Account.
  2. Click the Billing & Payment menu and choose Credit History. Credits posted will be detailed as Applied or Open in the Status column.

Tip: You can receive email notifications when a credit has been issued to your account.

Set up credit alerts

  1. Log in to My Account.
  2. From your account's homepage, click Reports & Alerts and choose eServices Alerts
    (If you manage multiple accounts, click eServices Alerts located under the Reports & Alerts section on the dashboard).
  3. Click Credit Alerts.
  4. Click Enroll.
  5. Select the existing My Account user that should receive the credit alerts and click Submit.

Please note: Credit Alerts can only be sent to My Account administrators. To add additional administrators, click People and select My Account Administrators.

Manage your credit alerts (if already signed up)

  1. Log in to My Account.
  2. From your account's homepage, click Reports & Alerts and choose eServices Alerts. (If you manage multiple accounts, click eServices Alerts located under the Reports & Alerts section on the dashboard).
  3. Click Credit Alerts.
  4. Click Manage to select or deselect credit alert users and click Submit.

Please note: Credit Alerts can only be sent to My Account administrators. To add administrators, click People and select My Account Administrators.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit a request

Submit a request to our customer support team.