Unexpected increases or differences in your invoice

Your invoice may change based on several factors.

Common reasons an invoice may differ from the expected amount include:

State and Local tax applied to an order or service.

Contracted services reflecting an annual increase.

Out-of-plan (ancillary) charges.

Subscription updates shipped outside a billing plan or print contract.

A new order or service added to your account.

When this happens, your invoice may have prorated charges. Invoices after this month will reflect your new monthly charges.

This article applies to: