Faq

How do I get a receipt of payment?

Learn how to get a receipt in our self-service portal or over the phone

Use our self-service portal

Log in to the self-service portal and follow the prompts for Payment history. My Account users, continue on to steps 2-5.
From your account's homepage, click the Billing & Payment menu and choose Payment History. (If you manage multiple accounts, click Payment History located under the Account History section of the dashboard).
Click Payment Received to see the details of the payment.
Click the invoice number to view the original invoice cleared by this payment.
Click Back to Payment History to see the details of other payments.

Submit a request for a receipt of payment. We will respond to your request within 1-2 business days.

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit a request to our customer support team.