What if my invoice amount is different than what I expected?

Common reasons an invoice may differ from the expected amount include:

• State and Local tax applied to an order or service
• Contracted services reflecting an annual increase
• Out of Plan (ancillary) charges 
• Subscription updates shipped outside a billing plan or print contract
• A new order or service added to your account

The first page of your invoice is a summary of charges.  The subsequent pages detail each line item that was charged.