Faq
What is the status of my refund?
Let us help you
- Have your 10-digit account number ready
- Call 1-800-328-4880
- Say "Account Services", then follow the prompts
Submit an online request
Submit an online request for a refund status. We will respond to your request within 1-2 business days.
Questions?
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit an online request to our customer support team.