1. Home
  2. Support center
  3. Billing, Payments, Returns, & Refunds
  4. Refund Status

Faq

What is the status of my refund?

Call our automated phone system

  1. Call 1-800-328-4880.
  2. Say "customer service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Agent" and one of our Customer Service Representatives will assist you.

Submit an online request

Submit an online request for a refund status. We will respond to your request within 1-2 business days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.