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  4. Refund Status

Faq

What is the status of my refund?

Let us help you

  1. Have your 10-digit account number ready
  2. Call 1-800-328-4880
  3. Say "Account Services", then follow the prompts

Submit an online request

Submit an online request for a refund status. We will respond to your request within 1-2 business days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.