What is the status of my refund?
Call our automated phone system
- Call 1-800-328-4880.
- Say "customer service."
- Provide your 10-digit account number (10 digits starting 100xxxxxxx).
- Say "Agent" and one of our Customer Service Representatives will assist you.
Submit an online request
Submit an online request for a refund status. We will respond to your request within 1-2 business days.
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit an online request to our customer support team.