- Legal Technology, Content and Solutions
- Support center
- Billing, Payments, Returns, & Refunds
- Request Refund of Open Credit
How do I request a refund of an open credit?
Use our automated chat service
Chat Now with our 24/7 Automated Service
Live Chat Agents are also available M-F during support hours
- Click the ‘Chat Now’ button found on the main Legal Support Center page
- Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry
Submit a request
Submit a request to refund an open credit. We will respond to your request within 1-2 business days.
- How do I know when a credit has been issued?
- How do I know a credit has been applied?
- Do I have any credits?
- What is the status of my refund?
Submit a request to our customer support team.
Call our customer support team. Available M–F from 7AM-7PM CT.