Customer Service and Product Support

How do I request a refund of an open credit?

Let us help you

Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

Call 1-800-328-4880.
Say "Customer Service."
Provide your 10-digit account number (10 digits starting 100xxxxxxx).
Say "Account Information."
Say "Agent" and one of our Customer Service Representatives will assist you.

We will respond to your request within 2-3 business days.