1. Home
  2. Support center
  3. Billing, Payments, Returns, & Refunds
  4. Request Refund of Open Credit

Faq

How do I request a refund of an open credit?

Call our automated phone system

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Agent" and one of our Customer Service Representatives will assist you.

Submit an online request

Submit an online request to refund an open credit. We will respond to your request within 1-2 business days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.