1. Legal Technology, Products and Services
  2. Support
  3. Billing, Payments, Returns, & Refunds
  4. Request refund of open credit

Customer Service and Product Support

How do I request a refund of an open credit?

Let us help you

Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Account Information."
  5. Say "Agent" and one of our Customer Service Representatives will assist you.
Submit an online request

We will respond to your request within 2-3 business days.