1. Legal Technology, Content and Solutions
  2. Support center
  3. Billing, Payments, Returns, & Refunds
  4. Request Refund of Open Credit

Faq

How do I request a refund of an open credit?

Use our automated chat service

Chat Now with our 24/7 Automated Service
Live Chat Agents are also available M-F during support hours 

  1. Click the ‘Chat Now’ button found on the main Legal Support Center page 
  2. Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry  

 

Submit a request

Submit a request to refund an open credit. We will respond to your request within 1-2 business days.

Questions?

Submit a request

Submit a request to our customer support team.

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.