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  3. Billing, Payments, Returns, & Refunds
  4. Request Refund of Open Credit

Faq

How do I request a refund of an open credit?

Call our automated phone system

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Agent" and one of our Customer Service Representatives will assist you.

Submit a request

Submit a request to refund an open credit. We will respond to your request within 1-2 business days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit a request

Submit a request to our customer support team.