How do I retrieve a copy of an invoice?
Log in to My Account
- Log in to My Account.
- From your account's homepage, click the Billing & Payment menu and choose Invoice History. (If you manage multiple accounts, click Invoice History located under the Account History section of the dashboard).
- Select the month the invoice generated and click Go.
- Click the PDF icon next to the Invoice Number to open the invoice. You may choose to view the invoice online or print or download a copy.
Use our automated phone system
- Call 1-800-328-4880.
- Say "Customer Service."
- Provide your 10-digit account number (10 digits starting 100xxxxxxx).
- Say "Duplicate invoice."
- Provide the invoice number or say "List invoices."
- Provide a fax number.
The invoice should arrive within 30 minutes.
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit an online request to our customer support team.