1. Legal Technology, Content and Solutions
  2. Support center
  3. Billing, Payments, Returns, & Refunds
  4. Retrieve a Copy of Your Invoice

Faq

How do I retrieve a copy of an invoice?

Use our automated chat service

Chat Now with our 24/7 Automated Service
Live Chat Agents are also available M-F during support hours 

  1. Click the ‘Chat Now’ button found on the main Legal Support Center page 
  2. Follow the prompts from the chatbot, selecting the menu options that best fit your inquiry  

 

Use our self-service portal

  1. Log in to the self-service portal and follow the prompts on the Billing page.  My Account users, continue on to steps 2-4.
  2. From your account's homepage, click the Billing & Payment menu and choose Invoice History. (If you manage multiple accounts, click Invoice History located under the Account History section of the dashboard).
  3. Select the month the invoice generated and click Go
  4. Click the PDF icon next to the Invoice Number to open the invoice. You may choose to view the invoice online or print or download a copy.

 

Submit a request

Submit a request for a copy of an invoice. We will respond to your request within 1-2 business days.

Let us help you

  1. Have your 10-digit account number ready
  2. Call 1-800-328-4880
  3. Say "Account Services", then follow the prompts

Questions?

Submit a request

Submit a request to our customer support team.

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.