How do I retrieve a copy of an invoice?

1. Log in to the self-service portal and follow the prompts on the Billing page.  My Account users, continue on to steps 2-4.
2. From your account's homepage, click the Billing & Payment menu and choose Invoice History. (If you manage multiple accounts, click Invoice History located under the Account History section of the dashboard).
   
3. Select the month the invoice generated and click Go. 
4. Click the PDF icon next to the Invoice Number to open the invoice. You may choose to view the invoice online or print or download a copy.
   

1. Have your 10-digit account number ready
   
2. Call 1-800-328-4880
3. Say "Account Services", then follow the prompts

Submit a request for a copy of an invoice. We will respond to your request within 1-2 business days.