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  4. Retrieve a Copy of Your Invoice

Faq

How do I retrieve a copy of an invoice?

Log in to My Account

  1. Log in to My Account.
  2. From your account's homepage, click the Billing & Payment menu and choose Invoice History. (If you manage multiple accounts, click Invoice History located under the Account History section of the dashboard).
  3. Select the month the invoice generated and click Go
  4. Click the PDF icon next to the Invoice Number to open the invoice. You may choose to view the invoice online or print or download a copy.

 

Use our automated phone system

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Duplicate invoice."
  5. Provide the invoice number or say "List invoices."
  6. Provide a fax number.

The invoice should arrive within 30 minutes.

Submit an online request

Submit a request for a copy of an invoice. We will respond to your request within 1-2 business days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.