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Customer Service & Product Support

What is the return address for a package?

Thomson Reuters cannot pay return shipping fees if the original package has been opened. To return an opened item at your expense, affix the return address label, or address it to:

Thomson Reuters Returns Building B
525 Wescott Road
Eagan, MN 55123


Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Account Information."
  5. Say "Agent" and one of our Customer Service Representatives will assist you.

We will respond to your request within 2-3 business days.