Customer Service & Product Support
How do I set up automatic payments from my checking account?
Use your Thomson Reuters My Account
- From your account's homepage, click the Billing & Payment menu and choose Manage Payment Methods. (If you manage multiple accounts, click Manage Payment Methods located under the Billing & Payment section of the dashboard).
- Under the Bank Account Information section, enter your Bank Account Number and Routing Number.
- Select Set up Automatic Payment and click Add Bank Account.
Let us help you
Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.
- Call 1-800-328-4880.
- Say "Customer Service."
- Provide your 10-digit account number (10 digits starting 100xxxxxxx).
- Say "Account Information."
- Say "Agent" and one of our Customer Service Representatives will assist you.
Tip: Please see the bottom of the Auto Charge/Auto EFT enrollment form for instructions on returning your completed document.
Submit an online request
We will respond to your request within 2-3 business days.