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Customer Service & Product Support

How do I set up automatic payments from my checking account?

Use your Thomson Reuters My Account

  1. Log in to My Account
  2. From your account's homepage, click the Billing & Payment menu and choose Manage Payment Methods. (If you manage multiple accounts, click Manage Payment Methods located under the Billing & Payment section of the dashboard).
  3. Under the Bank Account Information section, enter your Bank Account Number and Routing Number.
  4. Select Set up Automatic Payment and click Add Bank Account.


Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

Step 1

Call 1-800-328-4880

Step 2

Say "Customer Service."

Step 3

Provide your 10-digit account number (10 digits starting 100xxxxxxx)

Step 4

Say "Agent" and one of our Customer Service Representatives will assist you.