How do I set up a prepayment?

You have the option to prepay for services should you wish to make a lump payment in advance of the invoicing for these services. Information on how to set up and understand prepayments is listed below:

To make a prepayment, please call Customer Service at 1-800-328-4880 with the following information:  

1. Payment method (Credit card)
2. Prepayment amount
3. Product or service to prepay

Please note:

• Invoices will continue to be sent on the same invoicing schedule to show how your prepayment is being applied
• Your invoices will show the total invoice charge, a less-prepayment amount, remaining amount due (if applicable), and the remaining prepayment balance
• Your prepayment will continue to be applied to the selected product or service until the remaining prepayment balance is $0.00