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  2. Support
  3. Billing, Payments, Returns, & Refunds
  4. Stop Automatic Payments from My Credit Card

Customer Service and Product Support

How do I stop automatic payments from my credit card account?

Please note that stopping future withdrawals through Auto Charge/EFT does not terminate existing contracts. Please submit an online request below to stop automatic payment from your credit card.

Let us help you

Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Agent" and one of our Customer Service Representatives will assist you.

Submit an online request
We will respond to your request within 1-2 business days.