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Customer Service and Product Support

How do I stop automatic payments from my credit card account?

Please note that stopping future withdrawals through Auto Charge/EFT does not terminate existing contracts. Please submit an online request below to stop automatic payment from your credit card.

We will respond to your request within 2-3 business days.


Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

Step 1

Call 1-800-328-4880

Step 2

Say "Customer Service."

Step 3

Provide your 10-digit account number (10 digits starting 100xxxxxxx)

Step 4

Say "Agent" and one of our Customer Service Representatives will assist you.