Customer service & product support
When are your invoices sent?
New sale invoices
Subscription invoices are generated based on your specific Invoice Date for your account and will be available on My Account and eBilling within two days of the Invoice Date. For most customers, this will happen within the first five days of the month. Invoices are mailed shortly thereafter to customers who choose to receive paper copies.
Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.
Say "Customer Service."
Provide your 10-digit account number (10 digits starting 100xxxxxxx)
Say "Agent" and one of our Customer Service Representatives will assist you.