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- Know When a Credit has Been Issued
Faq
How do I know when a credit has been issued to my account?
Set up credit alerts
- Log in to the self-service portal.
- Click Reports & Alerts and choose eServices Alerts
(If you manage multiple accounts, click eServices Alerts located under the Reports & Alerts section on the dashboard). - Click Credit Alerts.
- Click Enroll.
- Select the existing My Account user that should receive the credit alerts and click Submit.
Please note: Credit Alerts can only be sent to My Account administrators. To add additional administrators, click People and select My Account Administrators.
Questions?
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit a request to our customer support team.