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  4. Know When a Credit has Been Issued

Faq

How do I know when a credit has been issued to my account?

Set up credit alerts

  1. Log in to My Account.
  2. Click Reports & Alerts and choose eServices Alerts
    (If you manage multiple accounts, click eServices Alerts located under the Reports & Alerts section on the dashboard).
  3. Click Credit Alerts.
  4. Click Enroll.
  5. Select the existing My Account user that should receive the credit alerts and click Submit.

Please note: Credit Alerts can only be sent to My Account administrators. To add additional administrators, click People and select My Account Administrators.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit a request

Submit a request to our customer support team.