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Support
Case Logistix and WayPoint
customer support
Case Logistix gives you the tools you need to efficiently review documents. Our customer support
team provides a wide range of assistance in downloading and managing this software.
1-800-364-9853
1-651-244-3118
Need training?
Our Case Logistix trainers can schedule private class(es) with you. Please call 651-244-3118 to request training.
Case Logistix and WayPoint user guides
Exporting data from Case Logistix
Software user tips
Case Logistix and WayPoint support videos
Case Logistix overview video
Case Logistix overview video
Using Case Logistix Waypoint
View brief videos on how to use Waypoint with common load files.
Case Logistix overview video
CSV overview
In this video, learn how to add or correct data in your library by using Waypoint.
Case Logistix PST loading
PST loading
In this video, learn how to load an Outlook e-mail file using Waypoint.
Case Logistix Summation Load
Summation load
In this video, learn how to load data using a Summation dii load file using Waypoint.
Case Logistix Windows Delimited Load
Windows delimited load
In this video, learn how to load data using a delimited csv file.
Case Logistix Windows Folder Structure CD or Hard Drive Load
Windows folder structure CD or hard drive load
In this video, learn how to load loose files contained on a CD or hard drive.
Case Logistix Windows Folder Structure Formatted
Windows folder structure formatted
In this video, learn how to load data that is formatted on hard drive or disc.
Case Logistix Postback
On different options for production postbacks depending on your matter.
Case Logistix Post-Production Document Tracking – Part 1 - Overview of Methods
Post-production document tracking – part 1 - overview of methods
In this video, we’ll review the 3 options for performing a production postback to help you pick the solution that is the best option for your matter.
Case Logistix Post-Production Document Tracking – Part 2 – Doing a Bates Postback to the Review Library
Post-production document tracking – part 2 – doing a bates postback to the review library
In this video, we’ll take a detailed look at the steps to performing a simple bates number postback into your Review Library.
Case Logistix Post-Production Document Tracking – Part 3 – Creating Production Links in the Review Library
Post-production document tracking – part 3 – creating production links in the review library
In this video, we’ll take a detailed look at a second option for a postback which is to link your produced documents back to your Review Library.
Case Logistix Post-Production Document Tracking – Part 4 – Creating and Populating a Postback Library
Post-production document tracking – part 4 – creating and populating a postback library
In this video, we’ll take a detailed look at the third option for postback which is to creating a completely New Library of the produced documents and related information about what has been produced.