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Compliance Learning customer support

Contact customer support and access product user guides & tutorials

Contact us

For further information and guidance, please contact our Global Client Support team who will be happy to assist you: 

Email:  compliance.learning@thomsonreuters.com

Telephone numbers:

  • APAC Toll Free: +65 6407 4935 (Option 6, 1 or 2 for English, Option 9, 4 for Japanese or Option 9, 7 for Chinese)
  • Japan: +81 342 339 081 / 0120 36 3543
  • US/Canada Toll Free: +1 800-327-8829 (Option 6, 1, or 2)
  • UK/EMEA Toll-Free: +44 020 3788-3125 / 0800 1577-801 (Option 6, 1, or 2)

Compliance Learning Manager

Training videos


This video shows you how to sign in as an administrator and how to navigate your home page and navigation menu. This includes launching a course, amending your profile and resetting your password.

Screenshot of adding a user to Compliance Learning Manager

This video shows you how to add an individual new user via the Users page.

Screenshot of enrolling users to Compliance Learning Manager

This video shows you how to enrol individual users to a course and groups of users by branch. It also shows you how to enrol users to a course via CSV file. 

Screenshot of Compliance Learning Manager dashboard

This video shows you how to navigate your dashboard. This includes how to download reports, view your recent activity and course statistics. 

Screenshot of learner view in Compliance Learning Manager

This video shows you how to sign in as a learner, view your current assignments and launch a course. This includes viewing your course statistics.