- Legal Technology, Content and Solutions
- Support center
- Contract Express
Contract Express
customer support
Support, training, and resources
This page contains useful training videos, technical details, and service information that will help you make the most out of Contract Express. Check back frequently for updated training materials.
Contact us
1-800-290-9378
contractexpress-support@tr.com
ce-customersuccess@tr.com
The Customer Success team
Included in your license fee, your engagement with the Contract Express Customer Success team guarantees access to members who are seasoned professionals — spanning legal, IT, and financial disciplines — dedicated to helping clients to work smarter and perform better. This team has a core understanding of the specific challenges clients face and are practiced in the art of translating your department’s needs into realistic and tangible solutions you can implement in Contract Express.
Contact my Customer Success Manager ce-customersuccess@tr.com
Video tutorials
Getting started
An introduction to Contract Express
Setting up the document
Basics
Learn how to manage users within your Contract Express instance.
Learn how to set up groups within your Contract Express instance.
Learn how Roles work in Contract Express.
Learn how to share template access within your Contract Express instance.
Learn how Permissions work in Contract Express.
Learn how to set up approval workflows for your documents in Contract Express.
Learn how to access your Practical Law standard documents within your Contract Express instance.
Authoring
Inserting fields
Text selections
Inserting spans
Alerts
If Then Else Guidance
Custom Functions
Organising the questionnaire
Uploading and testing templates