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Customer support

Knowledge base

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    CLEAR Customer Support

    Thomson Reuters CLEAR customer support provides a wide range of assistance to set up and manage subscriptions.

    Westlaw Customer Support

    Westlaw customer support provides you with a wide range of assistance to manage your subscription.


    Find technical support, user guides, training, and more for Thomson Reuters Westlaw, Firm Central, CLEAR, and other Thomson Reuters products.

    Manage Administrator Access in Westlaw

    How to manage administrator access in Westlaw.

    How do I Change My Account Name?

    Update personal information on My Account

    Change Your Address

    How to change address information in your Thomson Reuters My Account.

    Manage Administrators in CLEAR

    How to manage users in Thomson Reuters CLEAR.

    Manage Payments, Users & Reports in My Account

    How to manage payments, users, and reports in your Thomson Reuters My Account online.

    QuickView User Management

    How to update your Thomson Reuters Quickview user management.

    Set Up Two-Factor Authentication for Public Records

    Details on setting up two-factor authentication for Public Records for CLEAR and Westlaw Public Records users.