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Faq

How do I update who receives emailed invoices?

Learn how to update email notifications for eBilling

Updating email notifications for invoices

To add another user for eBilling:

  1. Sign into My Account.
  2. From your account’s home page, click the People menu and choose eBilling Users. (If you manage multiple accounts, click Manage eBilling Users located under the User Management section on the Dashboard.)
  3. Click Add New eBilling Contact.
  4. Enter the Email Address, First Name, and Last Name of the eBilling contact.
  5. Select the account(s) you wish to designate for eBilling access and click Submit.
 

To change a user for eBilling

  1. Sign into My Account.
  2. From your account’s home page, click the People menu and choose eBilling Users. (If you manage multiple accounts, click Manage eBilling Users located under the User Management section on the Dashboard.)
  3. Click Edit Contact by the current eBilling User
  4. Override the Email Address, First Name, and Last Name of the current eBilling contact with that of the new eBilling contact and click Submit.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.