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  4. Add Purchase Order Number to My Account


How do I include a purchase order number on my account?

Learn how to request to add purchase order number

Call customer service

1. Have your 10-digit account number ready. 

2. Call 1-800-328-4880.

3. Say "Account Services"

4. Say "Agent" and one of our Customer Service Representatives will assist you.


Email customer service

Purchase orders can be sent to keyconnection@tr.com - Please include Purchase Order in the subject line.

Submit an online request

Submit a request to add a purchase order number to My Account. We will respond to your request within 1-2 business days.



Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.