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Faq
What is the status of my order?
Learn how to check the status of an order in My Account
Check order status
- Log in to My Account.
- From your account's homepage, click Orders and choose Orders & Returns.
(If you manage multiple accounts, click Orders & Returns located under the Product Information section on the dashboard.) - Click Look Up Order or Delivery Number.
- Locate the Order #. The order has shipped if a Ship Date appears.
- Click Delivery Number to view delivery details.
Submit a request
Submit a request to check order status. We will respond to your request within 1-2 business days.
Questions?
Call our customer support team. Available M–F from 7AM-7PM CT.
Submit a request to our customer support team.