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Faq

What is the status of my order?

Learn how to check the status of an order in My Account

Check order status

  1. Log in to My Account.
  2. From your account's homepage, click Orders and choose Orders & Returns.
    (If you manage multiple accounts, click Orders & Returns located under the Product Information section on the dashboard.)
  3. Click Look Up Order or Delivery Number.
  4. Locate the Order #. The order has shipped if a Ship Date appears.
  5. Click Delivery Number to view delivery details.

Submit an online request

Submit an online request to check order status. We will respond to your request within 1-2 business days.

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.