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Faq

Forgot username or password?

Recover username or password

Recover your username from the OnePass login screen by clicking "Forgot username" or "Forgot password" above the fields.

A forgotten username can be emailed with validation of email address. A forgotten password can be changed with validation of email address.

A username can be saved as a cookie. Please note that if you save both your username and password, and you access sensitive public records content, you will be asked to enter your password again. This re-authentication process will only be required once per session.

Click the blue hyperlink text above the form fields

24/7 OnePass support 1-800-934-9378

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.