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A true competitive advantage
Law firm Zarwin Baum’s embrace of generative AI as the natural next step in the evolution of legal work and their adoption of CoCounsel Legal has helped them achieve remarkable efficiency gains and improved client relationships.
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Workflow transformation drives impact
Brinks, a global leader in secure logistics and security solutions, used CoCounsel to reimagine what was possible with AI tools, turning legal challenges into a competitive advantage.
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The forefront of audit tech
A better auditing workflow solution was the answer to multiple challenges faced by The Mercadien Group. Find out how they achieved greater efficiency by embracing Cloud Audit Suite.
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CoCounsel Legal
Transform your work with the only AI legal solution uniting research, drafting, and document analysis in a single experience. Designed by legal experts and built on trusted content and advanced AI, CoCounsel Legal accelerates multistep work so you can better serve your clients and grow your business.
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CoCounsel Tax
Transform your tax practice with CoCounsel Tax, an AI-powered assistant that combines trustworthy answers, automation, and firm knowledge into one seamless platform. Enhance efficiency, reduce risk, and improve client confidence with CoCounsel Tax.
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CLEAR Investigate
Intelligently surface critical connections and insights in actionable format through AI-driven research workflows seamlessly integrated with the trusted and transparent CLEAR platform. Accelerate investigations and empower your team to make strategic decisions with confidence.
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Highlights
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2026 SKILLS showcase
Join weekly sessions to experience in-depth demonstrations of the leading legal AI products while connecting with strategic law firm leaders in knowledge management, innovation, and AI.
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Ghosts on the ledger
Payroll fraud is a major compliance risk. Learn how payroll analytics and AI-powered tools can help exorcise phantom employees and employers.
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Future of professionals report 2025
The Thomson Reuters Future of Professionals Report 2025 reveals how AI continues to shape professional work — and what it takes to get ahead. This year’s report shows that increased efficiency, productivity, and cost savings top the list of benefits professionals attribute to AI, making it indispensable for organizations facing rapid change.
White paper
Building a Client-Centric Law Firm: Client Engagement for the Modern Practice
Whether a law firm is large or small, they share certain imperatives. There are those things that keep the business afloat, of course. But there are also those things that clients expect of your firm and your experience. Some of these must-haves come down to basic customer service. Concepts and behaviors as essential to law firms as they are to restaurants.
But in the largely remote modern era, law firm client engagement has an undeniably technological component. So, where does your firm fall on the client engagement spectrum? It’s been over a year since the world went virtual. Are you still making do with what you have, or are you actually living up to client expectations?
Read on to discover:
- The core elements of client engagement in today’s legal market
- How client data can unlock opportunities for your firm to add value
- The connection between client engagement and true efficiency
- How one firm is using technology to tailor its service offerings for the changing market
It’s a prerequisite: before you can “win” anything for your clients, you first need to win their business. A clear view of your ability to meet their expectations is where it all begins.
Ready to read more?
Fill out this form and receive access to the full white paper.