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Online investigation software

Contact Trace

Identify contacts faster and further prevent transmission

Keep your people safe; identify contacts faster and further prevent transmission with Thomson Reuters Contact Trace solution

Thomson Reuters understands the magnitude of challenges that governments, campuses, and corporations face in responding to and mitigating the spread of COVID-19. The first step to getting back to pre-coronavirus routines is implementing a detailed solution to help manage case investigations, identify and contact those exposed, and detect high transmission areas. Our Contact Trace Solution allows for detailed, privacy-based case management, identification of movement of people within facilities, and contact data confirmation.

Access accurate contact information

Increase contact trace efficiency with up-to-date contact records. The customizable dashboard allows you to view accurate, current information including addresses, phone numbers, and more of persons and their associates, who may have been exposed to COVID-19.

Easily visualize a hotspot and monitor the zone

Identify potential risks in real-time and reconstruct movement throughout your space to mitigate exposures. Using the analytics data to make informed decisions and enable business continuity by isolating exposed individuals and locations instead on closing your entire location.

Streamline contact tracing with one case management solution

Enable your team to conduct contact tracing with an easy to scale tool. Accessible online, teams will be able to replicate tracing efforts and provide reporting data within one tool.  Teams can create reports to review key information, such as people potentially exposed, people they are associated with and their current status.

Advanced CLEAR capabilities 

Batch Services

For large-scale investigations, Batch Services efficiently searches public records on individuals and businesses for fast reviews.

CLEAR Risk Inform

Leverage our risk scoring platform to get need-to-know information about your subjects.

CLEAR ID Confirm

CLEAR ID Confirm complements CLEAR by providing identity verification. Authenticate customers with an array of current data.


Perform searches within your own internal user interface so you can work more efficiently in a familiar environment.

Want to improve your contact tracing capabilities?

Get a free demo of Thomson Reuters Contact Trace and see first-hand what a difference it makes

Thomson Reuters is not a consumer reporting agency and none of its services or the data contained therein constitute a ‘consumer report’ as such term is defined in the Federal Fair Credit Reporting Act (FCRA), 15 U.S.C. sec. 1681 et seq. The data provided to you may not be used as a factor in consumer debt collection decisioning, establishing a consumer’s eligibility for credit, insurance, employment, government benefits, or housing, or for any other purpose authorized under the FCRA. By accessing one of our services, you agree not to use the service or data for any purpose authorized under the FCRA or in relation to taking an adverse action relating to a consumer application.

Thomson Reuters Contact Trace Solutions may only be used for the limited purpose of supporting individuals with a suspected or confirmed infection such as COVID-19 and notifying individuals that you reasonably believe may be at risk of also contracting the infection. You agree that all data will be maintained as strictly confidential and will not be shared except as necessary in furtherance of this limited purpose. No adverse or punitive action may be taken against an individual based on information obtained through your use of the solution. Product access is subject to your ongoing compliance with applicable federal, state, and local laws including those governing the privacy and security of health information.