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Customer Service and Product Support

How do I read my invoice?

Our invoices are designed to provide you all the important billing information you need for the charges associated with your Thomson Reuters products and services.  For a deeper understanding on how to read your invoice, follow the links below for answers to common questions.

How to read my West Information Charges Invoice

How to read my Subscription Invoice

All prices and account details on the example invoices have been created for example purposes only.


Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

Step 1

Call 1-800-328-4880

Step 2

Say "Customer Service."

Step 3

Provide your 10-digit account number (10 digits starting 100xxxxxxx)

Step 4

Say "Agent" and one of our Customer Service Representatives will assist you.