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Faq

How do I read my invoice?


Our invoices are designed to provide you all the important billing information you need for the charges associated with your Thomson Reuters products and services.  For a deeper understanding on how to read your invoice, follow the links below for answers to common questions.

How to read my West Information Charges Invoice (PDF)

How to read my Subscription Invoice (PDF)

How to read my New Sale Invoice (PDF)

All prices and account details on the example invoices have been created for example purposes only.

Starting April 2020, you will begin seeing certain invoices and eBilling notifications that feature a simplified format.   Please watch for communications regarding invoice format improvements for the most up-to-date information. 

Simplified eBilling Email Format (PDF)

Questions?

1-800-328-4880

Call our customer support team. Available M–F from 7AM-7PM CT.

Submit an online request

Submit an online request to our customer support team.