Case study

Tennessee sheriff's office improves arrest warrants with real-time incarceration alerts

The Carter County Sheriff’s Office (CCSO) serves roughly 60,000 citizens in this northeastern Tennessee county, a jurisdiction of 350 square miles. Though CCSO is focused on its home county, deputies understood that hundreds — even thousands — of fugitives wanted for crimes committed outside of Carter County were able to live there without law enforcement’s knowledge or operational visibility. They knew that this “transient fugitive” population was likely responsible for many of the property crimes committed in Carter County neighborhoods.

To address this gap in the system, CCSO conducted a mission analysis in 2017 aimed at implementing a strategy to reduce such crimes by identifying the transient fugitives living and hiding in their community. This analysis led the department to a chronic problem that plagues law enforcement agencies across the country: serving arrest warrants. CCSO knew that before any progress could be made, this problem would need to be addressed.

Program challenges

There are over 7.8 million active criminal warrants in the United States on any given day. Over one million of these warrants are for felonies and approximately 100,000 are for serious violent crimes. Law enforcement agencies dedicate significant resources to pursue these fugitives and process warrant arrests. These individuals are highly sought after so that they can be held accountable for past crimes and also because they are viewed as a significant threat to public safety.

In the State of Tennessee, there are approximately 427,000 unserved arrest warrants. The majority of jurisdictions have a similar warrant problem: there are simply too many to properly address with current staffing, funding, and limited information regarding offender whereabouts. CCSO was no different.

 Approximately 50% of those wanted in relation to these outstanding warrants are transient, often crossing county and state lines to avoid apprehension. Tennessee had no comprehensive, statewide system for tracking the arrest warrants associated with this population. The capability to share this information between counties did not exist. As such, fugitives easily took advantage of this vulnerability.

It is also important to analyze this problem on a national scale, as 35-40% of all U.S. counties share a border with another state. The majority of departments enter felony warrant information into the FBI’s NCIC (National Criminal Information Center) database, but felony-based warrants account for just 13% of the warrant population. The process to enter warrants into the NCIC database is manual, extremely time consuming, and is therefore rarely completed.

CCSO deputies were spending a great deal of time pursuing offenders in order to serve warrants, often with very little information. And, at the time of their 2017 analysis, roughly 50% of its warrants were for those living outside of Carter County. These efforts were a drain on department resources and posed safety threats to officers. But, without a way to share this information between counties, this inefficient process would continue.

In search of a solution

Fully understanding its “warrants problem” and how it tied to their original goal of reducing crime committed by transient fugitives, the department took action. CCSO turned to Appriss Insights, a data provider for Thomson Reuters CLEAR®  online investigation software. Appriss operates the most comprehensive incarceration data network, interfacing with over 2,800 jails and DOC facilities across the nation. Rather than requiring jail and prison staff to input data into an additional system, Appriss directly connects with each facility’s jail management system to pull the most recent booking data, including biographical information, charges, and photographs of offenders, as frequently as every 15 minutes.

This integration would provide law enforcement agencies with real-time incarceration information from over 85% of U.S. incarceration facilities and 100% of Tennessee jails, and the ability to place “watches” on persons of interest. When any “watched” person is booked into jail, the department receives an automated alert — including the facility name and location, among other details — within minutes. CCSO knew this information would help them immensely in their efforts to better control their warrants problem.

Incarceration intelligence in action

Appriss linked CCSO’s unserved arrest warrant list to its real-time incarceration database. This created an ongoing “Watch List” whereby CCSO is alerted via email anytime an individual on the list is booked into custody across the U.S. This alert allows CCSO to place a detainer on the wanted individual wherever they are incarcerated. Deputies are then able to transport the individual back to Carter County.

CCSO and Appriss launched the department’s Justice Intelligence program in 2017 with four goals:

  • Improve arrest warrant service on wanted persons residing outside Carter County
  • Place 200 detainers on wanted persons over one year using Watch List functionality
  • Reduce CCSO’s “time to arrest” (that is, days on the run) metric
  • Assess the number of times the wanted person was arrested and booked without CCSO’s notification prior to detainer placement/Watch List solution

The results

Justice Intelligence has allowed CCSO to vastly exceed its initial goals, helping to significantly reduce the warrant problem in Carter County.

The first day the solution was deployed in Carter County, 120 detainers were placed on individuals that were incarcerated in other jurisdictions. Within the first 16 weeks, the system facilitated the arrest and detention of 274 wanted persons located across 17 jurisdictions and five states. These 274 persons were served a total of 393 arrest warrants, accounting for 38% of CCSO’s total arrest warrant service.

During the first year using Justice Intelligence in Carter County, 803 wanted persons were detained and 1,105 arrest warrants were served (CCSO maintained an average of 1,216 wanted persons in its database). The second year using the service saw near-identical results. Now in its third year, this solution is now responsible for the service of over 30% of CCSO’s arrest warrants.

The solution has reduced workloads associated with serving warrants by 30-35%. Officers are no longer fruitlessly knocking on doors; warrant service is now deliberate, targeted, and tactical. This saves time, stress, and money on behalf of the department and its staff.

Importantly, Justice Intelligence bolsters officer safety. CCSO is now able to collect wanted persons from other incarceration facilities where they have already been sanitized. Officers do not carry the risk of collecting individuals from homes or off the street. This solution also positively impacts public safety, as transient fugitives aren’t as easily able to go unnoticed in the community.

During the first year, the number of crimes reported in Carter County decreased by 29%, supporting CCSO’s original goal of increasing public safety through decreasing crimes committed by this population.

Finally, in addition to those benefits listed above, Justice Intelligence protects and empowers the victims associated with these crimes. With each warrant issued, there is a victim on the other side — without justice, likely living in fear. When a warrant is served and an offender is brought to justice, that victim can get closure, possible restitution, and — most importantly — a sense of safety that she or he deserves.

With an efficient, effective warrants solution in place, the CCSO is able to better uphold their mission of protecting and serving the people of Carter County and beyond.

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