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Public records privacy statement

This Public Records Privacy Statement (“PR Privacy Statement”) provides information about our data collection and processing practices related to Westlaw Public Records and CLEAR (collectively, the “Public Records Products”). This PR Privacy Statement supplements the Thomson Reuters Privacy Statement.

Thomson Reuters (including its affiliates and subsidiaries, collectively, “Thomson Reuters”) sources Public Records data from various third-parties, including government agencies and private data providers (collectively, “Providers”). The nature of the data and the collection processes limit our ability to independently verify or validate the accuracy and completeness of the data and data is subject to change at any time without notice. All data is provided “AS IS” without any warranty of any kind.

Personal information that we may collect from individuals through their use of our products and services is never added to our Public Records Products. We make our Public Records Products available only to authorized businesses and government organizations for their legitimate internal business uses. All use must comply with applicable laws including the U.S. Gramm-Leach-Bliley Act (15 U.S.C. §§6801 et seq.) (“GLB”) and the U.S. Driver's Privacy Protection Act (18 U.S.C. §§2721 et seq.) (“DPPA”). If we reasonably believe that data has been misused, abused, or compromised, we may suspend or terminate access without additional notice. 

THOMSON REUTERS IS NOT A CONSUMER REPORTING AGENCY AND NONE OF THE INFORMATION PROVIDED THROUGH ANY OF ITS SERVICES CONSTITUTES A "CONSUMER REPORT" AS SUCH TERM IS DEFINED IN THE FEDERAL FAIR CREDIT REPORTING ACT (15 U.S.C.A. §§1681 ET SEQ) (“FCRA”).

BY ACCESSING A PUBLIC RECORDS PRODUCT, YOU AGREE THAT YOU WILL NOT UTILIZE THE DATA (I) AS A FACTOR IN ESTABLISHING AN INDIVIDUAL'S ELIGIBILITY FOR CREDIT OR INSURANCE, (II) IN CONNECTION WITH UNDERWRITING INDIVIDUAL INSURANCE, (III) IN EVALUATING AN INDIVIDUAL FOR EMPLOYMENT PURPOSES, (IV) IN CONNECTION WITH A DETERMINATION OF AN INDIVIDUAL'S ELIGIBILITY FOR A LICENSE OR OTHER BENEFIT GRANTED BY A GOVERNMENTAL AUTHORITY, (V) IN CONNECTION WITH ANY PERMISSIBLE PURPOSE (AS DEFINED BY THE FCRA), OR (VI) IN ANY OTHER MANNER THAT WOULD CAUSE SUCH USE OF THE SERVICE TO BE CONSTRUED AS A CONSUMER REPORT BY ANY AUTHORITY HAVING JURISDICTION OVER ANY OF THE PARTIES. MOREOVER, YOU AGREE NOT TO TAKE ANY ADVERSE ACTION, WHICH IS BASED IN WHOLE OR IN PART ON THE DATA, AGAINST ANY CONSUMER. THE TERMS "ADVERSE ACTION" AND "CONSUMER" SHALL HAVE THE SAME RESPECTIVE MEANING, AS THOSE TERMS ARE DEFINED IN THE FCRA.

DATA MAY NOT BE USED FOR COMMERCIAL SOLICITATIONS, MARKETING, FUNDRAISING, OR OTHER SIMILAR ACTIVITIES OR PURPOSES.

FREQUENTLY ASKED QUESTIONS

DOES THOMSON REUTERS DISTRIBUTE DATA TO THE GENERAL PUBLIC?
Public Records Products are not accessible by the general public. They are only available to authorized, credentialed customers. 

CAN I FIND OUT WHAT INFORMATION THOMSON REUTERS HAS ABOUT ME IN ITS PUBLIC RECORDS PRODUCTS?
Yes. You may request a copy of the information concerning you in our Public Records Products. However, please be advised that we are only able to provide a copy of the records referring unambiguously to you. To request a copy of the information we have in our Public Records Products concerning you, please submit your request via the Public Records Data Subject Portal. To ensure your privacy, we will require you to verify your identity before providing any information.

HOW DOES THOMSON REUTERS COORDINATE DATA CORRECTION REQUESTS WITH ITS DATA PROVIDERS?
If you believe that information we have associated with you in our Public Records Products is incorrect, you are encouraged to submit a correction request via the Public Records Data Subject Portal. If the error is with the source of the data, we will notify you if there is any documentation that you may need to submit in order for the Provider to review the requested change or correction. Please be aware that inquiries are managed by the individual Provider— not Thomson Reuters—and each Provider has sole discretion as to what types of documentation it may request to address requests for modification or correction of data.

HOW DO I REQUEST TO HAVE MY PERSONAL INFORMATION REMOVED?
You may request that your personal information be suppressed from our Public Records Products if you are able to demonstrate one of the following circumstances:

  • You are a judge, public official or member of law enforcement
  • You can provide evidence that the availability of your personal information on our Public Records Products exposes you to risk of physical harm
  • You are a victim of identity theft as substantiated by a police report

We will require a written explanation substantiating the request and depending on the nature of the request, you may be required to provide:

  • Copies of credentials verifying your position in law enforcement or public office
  • Letters from supervisors verifying that you are a member of law enforcement or a public official
  • Police reports or court orders regarding potential physical harm
  • Police reports or letters from credit reporting companies regarding identity theft

Removal requests should be submitted via the Public Records Data Subject Portal. All requests are subject to Thomson Reuters review and approval.

Even if we approve your removal request, we are unable to remove records from (1) databases comprising information made available by governmental agency such as court dockets, real estate records, liens, and judgments, lawsuits, death records, or motor vehicle registration, or (2) information coming through one of our live gateways.

Finally, if you change your name, address or use slight variations of either after a request has been granted, you will likely reappear in our databases because they are refreshed and updated regularly. You will need to resubmit your request.

DO YOU ACCEPT REQUESTS FROM THIRD PARTIES?
No. In the spirit of consumer privacy and to prevent unauthorized requests from being submitted, we provide an online portal for individuals to directly submit requests to Thomson Reuters. This online process has been implemented across all request types and ensures that requests are handled in a secure, timely, and uniform manner. As has always been the case, Thomson Reuters does not charge or collect any fees to facilitate a consumer request.

WHO SHOULD I CONTACT IF I HAVE QUESTIONS?
For any concerns or questions regarding our PR Privacy Statement or data subject requests related to our Public Records Products, you may email us at westlaw.privacypolicy@thomsonreuters.com or you can write us as follows:

Thomson Reuters
Westlaw and CLEAR Public Records
ATTN: Personal Information Request
610 Opperman Drive
Eagan, MN 55123

WORLD-CHECK DATA

DATA USE. This information was obtained from the External Source(s) listed in the specific record and should be verified with that entity prior to any decisions being made. Neither Thomson Reuters nor World-Check has verified or validated the accuracy or completeness of this information and any negative allegations or correlation should be assumed denied by the subject. If you are using this data to determine whether to enter into or maintain a business relationship with an individual, you must direct or provide the individual you are searching with a copy of the World-Check Privacy Statement located at https://risk.thomsonreuters.com/en/terms-of-business/world-check-privacy-statement.html

DATA INQUIRIES. If you believe the information is incorrect or inaccurate, please click here to contact World-Check. If you believe this information has been incorrectly correlated in the search results, please contact Thomson Reuters at westlaw.privacypolicy@thomsonreuters.com.

NOTICE

This PR Privacy Statement may be revised without notice. If our information practices change in a material way, we will post the changes here. This Privacy Statement was last updated on March 3, 2021.