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Data hygiene

The responsibility of a government agency is to serve its community and protect program integrity. Strong data hygiene is foundational to the success of this mission by helping address administrative inefficiencies and costs and combating fraud, waste, and abuse within an agency.

Better data, better outcomes

With a staggering amount of data generated annually, it is vital to have a strong data hygiene strategy for your agency. Poor data quality and management can have real consequences for governments, including excess costs, inefficient searches, inaccurate results, and missed critical connections or other pieces of information.

The right tools can help governments improve data quality and their program outcomes. Thomson Reuters Risk & Fraud Solutions can help you minimize unnecessary returned mail costs, ensure you have the best phone and address for constituents, and efficiently locate and update individuals’ information to avoid loss of benefits.

With Thomson Reuters as your data hygiene partner, you can take a more proactive, holistic approach to drive effective operations and better serve your community.

Insights for a strong data hygiene strategy

Thomson Reuters Risk & Fraud Solutions help government agencies safeguard their programs and deliver better outcomes for their constituents.

Reliable data is essential to running an effective Medicaid enrollee outreach program

As the Public Health Emergency (PHE) unwinds, the upcoming volume of Medicaid eligibility redetermination will be unprecedented — and could lead to the disenrollment of 15 million people from these programs.

Agencies need to safeguard beneficiaries and reduce inadvertent loss of coverage stemming from old, outdated data while saving money from excessive mailing or returned mail. Enrollee outreach will be critical to ensure that eligible people maintain coverage while the ineligible transition to a marketplace plan or other insurance.

New conditions require state agencies that claim increased FMAP during this time to meet additional requirements. These include using specified sources to ensure the state has up-to-date contact information for each individual and using a good-faith effort to contact using more than one modality before disenrolling that individual.

Many agencies struggle to resource or prioritize addressing data management challenges properly

Government agencies face complex responsibilities that are even more challenging with competing priorities such as budget, statutory and regulatory changes, and political difficulties.

Identifying how unreliable data is a cost — for example, how returned mail can cost tens of thousands of dollars in expenses — can help create a case for making data hygiene a budget priority.

Instead of being overwhelmed by all the possibilities, tackling one data issue at a time can help achieve positive outcomes and catalyze efficiencies and cost savings for your programs.

Government agencies and programs that don’t prioritize data quality or data hygiene are at risk of being left behind

If you don’t proactively manage data, it can quickly become outdated. Inaccurate, incomplete, and inconsistent data can result in fraud, waste, and abuse within your program or agency, taking valuable time away from your core mission.

Data hygiene tools can strengthen your program integrity and unlock significant value. They’ll also paint a clearer view of your constituents and help with vital activities such as updating addresses once someone has moved, verifying addresses for school districts, or ensuring food stamp benefits don’t go to deceased or incarcerated individuals.

Data hygiene is imperative to revealing nefarious activity within programs

Fraudsters always look for ways to exploit vulnerable systems and processes, especially those with siloed data and disparate systems. Fraudulent claims for Medicaid and Medicare programs alone cost the government billions of dollars annually.

Many agencies still rely on more manual processes and disparate systems that can result in a missed connection or other critical information.

Investing in the right data hygiene tools is crucial to combating fraud, waste, and abuse and building a foundation for governments to better serve their constituents for years to come.

Increase your impact with better tools and accurate data

Government agencies use Thomson Reuters Risk & Fraud Solutions to help solve operational issues and data hygiene challenges.

Government Success Stories

Government agencies need solutions to deliver critical information to constituents and prevent fraud, waste, and abuse within their program or agency.

Ready to get started?

Learn more about how your agency can harness the power of trusted data with our Risk & Fraud Solutions to keep your community safe and thriving.

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